Assistant Manager 2

At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off.

If you're looking for a career where you're valued, supported, and set up to grow, we'd love to meet you.

Position Overview - Assistant Manager 2 position is eligible for a monthly bonus program!

Manages a portion of the store operations based on Store Manager's direction according to company policies and procedures; ensures the store operates in a manner which optimizes sales and profitability and reflects a consistent Commercial Tire image to its customers. This position is responsible for all employee management functions for store area of responsibility, to include hiring, discipline, employee relations, employee time approval and employee scheduling.

JOB RESPONSIBILITIES

• Ensure all employees attend monthly safety meetings and comply with company safety goals, which include reporting of accidents and completing required documentation.
• Trains and supervises employee's work. Assigns work schedules and specific work duties. Resolves employee grievances and discipline. Has between 3-7 direct reports.
• May lead store audits to ensure compliance. Knowledgeable in all facets of a store environment.
• Completes accounting functions daily (invoices, re-bills, End-of-Days, night deposits, inventory receipts) per company policy.
• Coordinates and conducts product knowledge training; ensures on-the-job training programs are applied; and attends and participates in training workshops as directed by the Store Manager and/or outlined in the company training program.
• Assists manager with annual sales and gross profit objectives and is responsible for achieving in their assigned area of the store.
• Maintains the highest levels of customer service and satisfaction. Communicates the importance of customer service to all employees and ensures timely resolution of customer complaints. Ensures telephones are answered promptly and courteously.
• Ensures adequate staffing based on store volume.
• Knowledge in all facets of store operations.
• Provides customers with knowledgeable, courteous, and prompt service while sensitive to their needs.
• Champions safe work practices and Commercial Tire's safety guidelines and standards. Safety Audit. Number of WC claims, score on safety audit, incidents.
• Identifies new sales opportunities and communicates those opportunities to manager.
• Obtains Sales and Gross Profit goals in assigned categories.
• Obtains unit sales goals in assigned areas.
• Ensure all employees attend monthly safety meetings and comply with company safety goals, which include reporting of accidents and completing required documentation
• Other duties as assigned.

COMPETENCIES AND SKILLS

• Priority Setting
• Directing Others
• Process Management
• Customer Focus
• Tire Industry Knowledge
• General knowledge of Word, Excel, and Outlook.

QUALIFICATIONS - preferred

• Valid Drivers License and insurable driving record (required)
• 2-4-year college degree in business or related field
• 4+ years related experience in the tire industry.