Head of Product, Conversations
Confidential
Head of Product, Conversations
About the Company
Popular provider of help desk software
Industry
Internet
Type
Privately Held, VC-backed
Founded
2011
Employees
51-200
Funding
$11-$25 million
Categories
- Information Technology & Services
- Technology
- Internet
- CRM
- Customer Service
- Customer Support Tools
- Group Email
- Finance
- Software
Specialties
- web applications
- cloud
- and help desk
- help desk
- customer support
- customer service
- shared inbox
- knowledge base
- live chat
- and customer experience
Business Classifications
- SAAS
- B2B
About the Role
The Company is seeking a Head of Product for its Conversations group, a pivotal role in the evolution of customer support software. The successful candidate will be responsible for the end-to-end management of the Conversations product group, which includes the Inbox and Copilot product lines. This role demands a strategic leader who can set the vision and roadmap, drive product monetization, and ensure the seamless integration of AI to enhance the customer experience. The Head of Product will be at the forefront of the company's mission to build AI that allows support professionals to focus more on the human side of customer interactions, while also being accountable for the revenue growth of the group. Applicants for the Head of Product role at the company should have a proven track record of owning and scaling core products, with a strong understanding of both the commercial and technical aspects. The ideal candidate will have experience in shipping AI-powered products, be adept at collaborating across different product surfaces, and have a keen focus on outcomes and product craft. The role requires a leader who is data-driven, technically fluent, and has a deep understanding of B2B SaaS. The Head of Product will also be expected to embody the company's values of being happy to help, prioritizing craft over convention, and fostering a culture of progress and ownership.
Hiring Manager Title
Chief Product Officer
Functions
- Product Management
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Head of Product, Conversations in San Antonio, TX vacancy
- ...Head of Product, Growth About the Company Popular provider of help desk software Industry Internet Type Privately Held... ...be technically fluent, capable of engaging in architectural conversations, and have a deep understanding of AI and its application in...Suggested
- ...Head of Product, AI Platform About the Company Innovative AI-powered product studio Industry Information Technology and Services... ..., particularly in the context of LLMs, agents, or conversational interfaces, is essential. Applicants for the Head of Product...Suggested
- ...Head of Product About the Company Established enterprise with decades of cyber security expertise Industry Computer & Network Security Type Privately Held, VC-backed Founded 2017 Employees 51-200 Funding $26-$50 million Categories Computer...Suggested
- ...Head of Product About the Company Innovative provider of veterinary software systems Industry Veterinary Type Privately Held Employees 51-200 Specialties ~ veterinary technology & software About the Role The Company is in search of a...Suggested
- ...Head of Product About the Company Private-equity-backed animal health technology business unifying data, customers, and software platforms. Industry Computer Software Type Privately Held, Private Equity-backed About the Role The Company is seeking...Suggested
- ...Join to apply for the Growth Product Manager - Remote Work | REF#284324 role at BairesDevContinue... ....What You'll DoWork closely with the Head of Growth Product throughout research and... ..., and scaling websites to improve conversion rates and user engagement.Strong analytical...Remote workWorldwide
BairesDev
San Antonio, TX1 day ago - ...Chief Product & Technology Officer About the Company Rapid-growing software company specializing in M&A & growth services... ...technology vision convincingly in executive, customer, and board conversations. Hiring Manager Title CEO Functions Product Management...
- ...Vice President, Head of Transmission Products About the Company Internationally recognized research & consultancy firm for the energy, chemicals, metals & mining industries Industry Oil & Energy Type Privately Held Founded 1973 Employees 1001...
$165k - $185k
...Vericast and our 150 years of financial services expertise to help them achieve more. Job Description Manages the entire life cycle of product development for an assigned portfolio, covering strategy, planning, and project leadership to achieve business goals. Owns...Work at officeVericast
San Antonio, TX1 day ago- ...Head of Product Marketing About the Company Fast-growing, profitable software company revolutionizing the way people buy and sell. Industry Computer Software Type Privately Held About the Role The Company is in search of a Head of Product Marketing...
- ...Senior Vice President, Head of Product & Technology About the Company A private equity-backed technology business at the intersection of digital advertising, data, and AI. Industry Information Technology and Services Type Privately Held, Private Equity...
- ...Chief Product Officer (CPO) About the Company Innovative legal technology (LegalTech) company specializing in case management & practice management software Industry Computer Software Type Privately Held Founded 1985 Employees 51-200 Specialties...
- ...Chief Product Officer (CPO) About the Company B2B multi-product SaaS company serving public sector agencies. Industry Computer Software Type Privately Held, Private Equity-backed About the Role The Company is in search of a Chief Product Officer...
- ...Chief Product Officer (CPO) About the Company Innovative financial technology (FinTech) marketplace Industry Internet Type Privately Held Founded 2012 Employees 51-200 Categories Internet Financial Services Specialties automotive...
- ...Chief Product Officer (CPO) About the Company Disruptive provider of research-oriented machine learning solutions Industry Hospital & Health Care Type Privately Held, VC-backed Founded 2016 Employees 201-500 Funding $200+ million Categories...
- ...Chief Product Officer (CPO) About the Company Premier healthcare services provider Industry Hospital & Health Care Type Privately Held Founded 2024 Employees 201-500 About the Role The Company is seeking a Chief Product Officer (CPO) to lead...
- ...Chief Product Officer (CPO) About the Company Mission-driven organization addressing college students' food, housing & financial insecurities Industry Non-Profit Organization Management Type Non Profit Founded 2020 Employees 11-50 About the...
- ...Chief Product Officer (CPO) About the Company Rapid-growing provider of healthy snacks Industry Health, Wellness and Fitness Type Privately Held, VC-backed Founded 2023 Employees 51-200 Funding $6-$10 million About the Role The Company...
- ...Chief Product Officer (CPO) About the Company Series A health and wellness subscription brand. Industry Health, Wellness and Fitness Type Privately Held, VC-backed About the Role The Company is seeking a Chief Product Officer to join their team....Remote work
- ...Head of Product, Commercial Lending Technology About the Company Established financial technology company modernizing commercial lending platforms for financial institutions. Industry Financial Services Type Privately Held About the Role The Company...
- ...H-E-B Manager Of Product ManagementResponsibilities Since H-E-B Digital Technology's inception, we've been investing heavily in our customers... ...leadership/management skills? willingness to coach and mentor? HEAD FOR BUSINESS… ability to collaborate cross-functionally to...Temporary workWork experience placementImmediate startFlexible hours
H-E-B
San Antonio, TX22 hours ago - ...Head of Product Engineering, Large Power Transformers About the Company Modern American manufacturer of large power transformers using automation and digital engineering. Industry Electrical/Electronic Manufacturing Type Privately Held About the Role...Permanent employmentRemote work
- ...identifying opportunities to improve digital engagement, lead quality, conversion, customer retention, and revenue contribution. The... ...develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer...Work at office
HOLT Group
San Antonio, TXa month ago - ...Chief Product Officer (CPO), Software About the Company A multi-billion-dollar, publicly traded global leader in corporate payments and expense management. Industry Financial Services Type Public Company About the Role The Company is seeking a Chief...
- ...Head of Growth Marketing About the Company Leading provider of cloud & infrastructure management solutions... ...for the self-serve motion, from signup to paid conversion, and will work closely with the product and engineering teams to ensure a seamless experience...
- ...Chief Product & Technology Officer About the Company Mobile health platform that enables healthcare providers to deliver critical health info to patients Industry Hospital & Health Care Type Non Profit Founded 2012 Employees 51-200 Categories...Temporary work
- ...Executive Director of Product Management, Resiliency About the Company Flourishing SaaS platform automating healthcare supply chain processes Industry Hospital & Health Care Type Non Profit Founded 2000 Employees 1001-5000 Categories B2B...
- ...Job Description Job Description Overview The Chief Product Design Director serves as the company's Chief Product Designer, setting the overall creative, design, and visual direction for the retail brand across product design, Exclusive Brands, Private Label, brand...Seasonal workLocal area
Cavender's
San Antonio, TXa month ago - ...Head of Growth About the Company Innovative provider of customer service automation software Industry Computer Software... ...household name among CX leaders, with a focus on brand marketing, product marketing, channel building, and new-market development. This is...
- ...Head of Growth About the Company Dynamic provider of top-notch software engineering services Industry Information Technology... ...record in a similar role, with experience in digital marketing, product marketing, and sales. A deep understanding of growth hacking...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Product, Conversations. Be the first to apply!
