Receptionist

Job Description

Job Description

Front Desk Patient Service Specialist (Physical Therapy Clinic)

Location: Ballston, VA (near Metro)

Schedule:

• Monday – Thursday: 11:00 AM – 7:30 PM
• Friday: 7:00 AM – 3:30 PM

We are seeking a highly organized, customer-focused Front Desk Patient Service Specialist (PSS) to join our busy Physical Therapy clinic. This role is critical to maintaining a smooth patient experience and supporting our clinical team. You will be the face of the clinic—welcoming patients, managing front desk operations, and ensuring exceptional service throughout every interaction.

• Greet patients and manage check-in and check-out processes
• Perform patient registration , verify information, and maintain accurate records
• Schedule and confirm follow-up appointments
• Provide excellent customer service to all patients and visitors
• Answer and manage a high volume of incoming phone calls
• Assist patients with general inquiries and needs
• Accurately document physician notes in the EMR system
• Balance multiple priorities including:
  • Patient interactions at the front desk
  • Phone communication
  • Administrative tasks on the computer
• Collaborate with physicians and clinical staff to ensure efficient operations

Daily Activity Breakdown:

• Phones: ~33%
• Computer/Documentation: ~33%
• Patient-facing support: ~33%

• Strong customer service skills (top priority)
• Comfortable working with computers and data entry systems
• (Candidates will complete a medical data entry assessment)
• Ability to multi-task in a fast-paced environment
• Excellent communication and organizational skills
• Reliable and punctual with a strong sense of responsibility

• Fast-paced, patient-centered physical therapy clinic
• Work closely with 3 physicians and clinical staff
• Solo front desk role —dependability is essential for opening and closing daily operations
• Convenient location with:
  • Garage parking (employee pass provided)
  • Walking distance to Ballston Metro

• Opportunity for career growth within administration over 2–3 years
• Supportive clinical team environment
• Meaningful role directly impacting patient experience and clinic efficiency

Note: Ideal candidates should be interested in long-term growth within the organization. This role is not intended as a short-term stepping stone

This role is essential to maintaining workflow. Without this position filled, clinical staff must step away from patient care to manage front desk responsibilities.

This is a Contract to Hire position based out of Arlington, VA.

The pay range for this position is $19.50 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Arlington,VA.

This position is anticipated to close on Jun 19, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.