E-Learning Specialist
Kumon North America, Inc.
As an E-Learning Specialist, you’ll play a key role in supporting Kumon University’s online learning initiatives by developing engaging, effective, and high-quality digital learning experiences for associates and instructors across the organization.
You will:
- Design Engaging Learning Experiences: Develop interactive, accessible, and learner-centered online training modules that support Kumon University and broader organizational learning needs.
- Own E-Learning Projects End-to-End: Partner with subject matter experts and internal stakeholders to identify learning objectives, recommend solutions, design content, develop materials, and support implementation.
- Support the LMS and Learning Technologies: Assist with the management, maintenance, testing, and troubleshooting of Kumon’s Learning Management System and related digital learning tools.
- Collaborate Across Teams: Serve as a liaison between the Online Learning team, SMEs, training teams, vendors, and other departments to ensure learning solutions meet business and learner needs.
- Use Data to Improve Learning: Run reports, review learning metrics, and provide data to support decision-making and continuous improvement.
- Create Digital Learning Assets: Develop and update e-learning content, electronic documents, multimedia materials, instructional resources, and other digital solutions as needed.
What We’re Looking For:
- Education: Bachelor’s degree required. Master’s degree in Instructional Design, Educational Technology, Computer Science, Learning Experience Design, or a related field is a plus.
- Experience: 3–5 years of experience in e-learning design, instructional design, learning development, LMS support, or a closely related role.
- Instructional Design Expertise: Experience creating learning objectives, structuring content, designing assessments, and developing engaging learning experiences.
- E-Learning Development Skills: Hands-on experience developing digital learning content using authoring tools, multimedia tools, LMS platforms, or similar technologies.
- Project Ownership: Ability to manage projects independently from intake through design, development, implementation, and continuous improvement.
- Technical Confidence: Comfort learning and using software applications, troubleshooting issues, testing LMS functionality, and supporting technology-based learning solutions.
- Collaboration Skills: Ability to consult with SMEs and stakeholders, ask thoughtful questions, recommend learning solutions, and communicate clearly throughout the project lifecycle.
- Communication: Strong written and verbal communication skills with the ability to organize information clearly and present recommendations effectively.
Key Responsibilities:
- Develop interactive and engaging online learning modules in collaboration with the Online Learning Manager.
- Partner with SMEs from Kumon University, business units, and internal departments to gather information, clarify learning needs, and translate content into effective digital learning solutions.
- Support teams using the LMS, data-driven decision support tools, videoconferencing, webcasting, and other learning technologies.
- Assist with LMS administration, including responding to support requests, resolving issues, testing upgrades, and maintaining accurate system functionality.
- Maintain communication with LMS vendors, software vendors, and consultants to ensure appropriate technical support.
- Prepare, update, and maintain instructional multimedia materials, electronic documents, user databases, reports, and other digital learning resources.
- Run system reports on key learning metrics and provide data to management as needed.
- Identify opportunities to improve online learning materials, processes, learner engagement, and system usability.
- Stay current with workplace technology, learning innovations, and tools that support high-quality digital learning experiences.
This Role Is Best Suited For Someone Who:
- Enjoys designing and developing learning materials more than delivering live training.
- Can take a project from concept to completion with limited guidance.
- Is comfortable working with both content and technology.
- Knows how to collaborate with SMEs while also making strong instructional recommendations.
- Can balance multiple projects, deadlines, and stakeholder needs.
- Has a strong eye for learner experience, clarity, engagement, and usability.
- Is eager to support Kumon’s mission through high-quality online learning.
Location Expectations
This is a hybrid role based out of Kumon’s office in Rutherford, NJ. The E-Learning Specialist is expected to work in person two days per week, with the remaining days typically remote.
What We Offer:
- Inspiring Mission: Join a company dedicated to empowering children and creating brighter futures.
- Comprehensive Benefits: Enjoy outstanding health benefits, a desirable retirement savings plan, and 21 paid holidays annually.
- Professional Growth: Receive professional development funds each year to support your continued growth.
- Collaborative Environment: Work closely with developers, QA, design, and business stakeholders in a team-driven culture.
*Please be aware that all eligible associates must satisfy the specific waiting period before enrollment. The waiting period varies according to the state benefit plan guidelines.
Equal Employment Opportunity:
Kumon’s policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status. We base our employment decisions upon the qualifications and abilities of each individual.
DEI Statement of Commitment:
Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strives to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.
AI Acknowledgment
Artificial intelligence may be used to assist during the hiring process, including screening or assessing applicants.
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