Performance & Learning Technology Administrator

Agency Adult Correction Division COO - Administration Job Classification Title Staff Development Specialist II (NS) Position Number 60089564 Grade NC15 About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work We’re hiring a Performance and Learning Technology Administrator (Staff Development Specialist II) that will be a key member of the HR Information System’s section. This position is assigned to the Performance & Organizational Development Section within the Human Resources Division. As an NCVIP Administrator, this position will work closely with internal HR staff in training, employee relations, and with stakeholders that manages all aspects of employee performance. This position advises on policy, identifies opportunities to increase employee engagement using the performance management process. This role demands a high level of commitment to customer service, technical expertise, and a strong foundation in both performance management and eLearning methodologies. Key Duties Include: - Support employees through all stages of the performance management cycle, ensuring clarity and consistency in process execution. - Collaborate with regional trainers to implement performance management procedures across divisions. - Lead a cross-divisional Performance Management Core Team to drive alignment and continuous improvement. - Manage goal and task entry for high-volume job classifications, maintaining accuracy and timeliness. - Provide system support, troubleshooting, and reporting for the Cornerstone on Demand platform. - Administer NCVIP system functions including group management, dynamic goal assignment, and performance record security. - Design and deliver custom NCVIP reports to meet evolving management and operational needs. - Develop and maintain external training programs for statewide system users, ensuring accessibility and relevance. - Serve as LMS Administrator, overseeing eLearning content and providing expertise in learning technologies. Deliver and evaluate training programs in various formats, using data insights to improve learning outcomes. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $53,164- $66,944 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Proven experience using performance management systems for staff development applying online learning methodologies. Demonstrated experience developing and delivering training programs/classes (live and web-based) including facilitating group discussions and delivering engaging learning experiences. Experience in applying Human Resource Policy and performance management principles. Experience using databases and reports to analyze information and recommend course of action. Demonstrated background designing, developing, and implementing instructional design principles and content. The Posting Will Close At 11:59 P.M. The Night Before The End Date Internal Posting- This Is An Internal Posting Open Only For Current North Carolina State Government Employees, And Eligible Sate Government Reduction in Force (RIF) Candidates From North Carolina State Government, or Current Temporary Employees. This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC About The Division of Human Resources: The Division of Human Resources provides support and strategic direction for personnel operations within the Department of Adult Correction. This includes recruitment, compensation, classification, employee relations, policy development, benefits, and organizational development. HR ensures compliance with state and federal laws and works to enhance employee engagement and workplace culture. Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits. Supplemental Contact Information NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date. Applicants may be subject to a criminal background check. If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements:Correctional & Probation/Parole Officer Certification. The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape."Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader). Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at

Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application. Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, NCDAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role OR An equivalent combination of education and experience EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Scot Timothy Watanabe Email: North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.