Senior Manager Quality

Business Unit: MTA Construction & Development Location: New York, NY, United States Regular/Temporary: Regular Department: Infrastructure Description This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. Job Title Senior Manager, Quality Agency Construction & Development Department / Division Delivery /Infrastructure Work Location 2 Broadway Hours of Work 9:00 AM to 5:30 PM or as required (7.5 HR/DAY) Job Family GEN Grade 007 Salary Range $112,085 to $140,106 Summary The Senior Manager Quality is responsible for quality functions related to the MTA C&D Business Unit project and program activities. The Senior Manager provides quality guidance utilizing functional, quality and engineering best practices, analytics, reporting, and continuous improvement concepts and ensures timely actions to meet ISO 9001 registration requirements. Responsibilities Support the C&D Business Unit’s Quality Assessment Programs, including identifying assessment candidates based on trend analysis and C&D management feedback and requests. Provide reports and updates on quality activities and status for presentation to Senior Management. Perform Business Unit quality activities, including participation in project reviews and meetings with contractor/consultant personnel to highlight quality processes and requirements and to emphasize C&D commitment to quality. Initiation and development of contractor/consultant corrective action and continuous improvement programs to ensure timely and adequate resolution of quality issues and to initiate continuous improvement activities. Review and analysis of quality oversight activity results to identify process or documentation changes to address recurring issues. Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements and activities to ensure the successful execution of the MTA C&D Capital Program. Education and Experience Bachelor’s degree in Engineering, Architecture, Construction or Project Management, Transportation, or a related field. Must have a minimum of seven (7) years of related experience. Excellent communication and interpersonal skills. Familiarity and hands‑on experience with Quality concepts and processes, including ISO 9001. Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement. Must possess excellent team‑building, listening, problem‑solving, and prioritization skills. Proficient computer skills (e.g., Windows environment, Microsoft Office, PeopleSoft, Oracle, etc.) and strong business administrative skills (e.g., presentations, report and letter writing, time management, etc.). Other Information Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Equal Opportunity Employer Statement MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. #J-18808-Ljbffr Metropolitan Transportation Authority (MTA)