Unit Secretary

Unit Secretary - Eastside Urgent CareUnder general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.Essential Functions:Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely mannerProvides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the communitySchedules discharge follow up appointments; assists in recording traumas and codes within the facilityPerforms other administrative or clerical duties and projects as assignedOther duties as assignedEducation:High School Degree or GEDExperience:Prior healthcare clerical work (preferred, not required)Training:EPIC Electronic Health Record (EHR) (preferred, not required)Skills & Abilities:Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skillsEngage with staff and patients in a professional mannerAbility to be proactive in a rapidly changing environmentAs a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.What we offer:Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and eldersTuition assistance, professional development and continuing education supportBenefits may vary based on the market and employment status.All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health, please email View email address on click.appcast.io. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at View email address on click.appcast.io.