Sr. Reconditioning Specialist, Pre-Owned

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has already been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As Sr. Remarketing Specialist, PreOwned Inventory at Rivian, you will be responsible for managing acquired Rivianbranded inventory through reconditioning processes at both internal service locations and with thirdparty partners. Your role will be crucial in ensuring that vehicle quality meets Rivian's high standards, optimizing internal and partner efficiency, and achieving internal goals and KPIs related to reconditioning quality, cycle time, cost, and inventory availability. You will work closely with crossfunctional teams to coordinate inbound and outbound logistics, streamline operations, and drive improvements in inventory management, reconditioning workflows, and overall vehicle quality. The ideal candidate has handson experience in vehicle reconditioning or fixed operations, is comfortable with a fastpaced, highly crossfunctional environment, and has an expertise and passion for electric vehicles. Responsibilities Oversee the endtoend process of vehicle reconditioning from acquisition through final quality assurance and "frontline ready" status, ensuring consistent standards across all locations. Coordinate inbound and outbound logistics for preowned vehicles, including transportation scheduling, carrier and yard communication, gatein/gateout processes, and aligning vehicle movements with reconditioning and sales priorities. Coordinate with internal service locations and thirdparty partners to ensure efficient and effective reconditioning operations, including scheduling, capacity management, and resolving blockers. Monitor and enforce quality standards throughout the reconditioning process, ensuring vehicles meet Rivian's criteria for cosmetic, mechanical, software, and safety readiness. Own followup with reconditioning vendors on quality issues, driving clear corrective actions, timelines, and verification steps to ensure vehicles consistently meet Rivian's standards. Conduct regular audits and inspections at internal and partner locations to verify adherence to Rivian's reconditioning and quality standards, and to identify gaps or training needs. Implement corrective actions and process improvements as needed to address quality, safety, or operational issues; document and standardize best practices across locations and partners. Develop, document, and continuously improve reconditioning workflows, including inspection processes, repair decision paths, parts ordering, detailing, software updates, and photoready standards. Develop and maintain strong relationships with thirdparty reconditioning partners (both existing and new), acting as the primary operational point of contact where appropriate. Evaluate partner performance based on efficiency, quality, throughput, logistics performance, and adherence to contractual and operational agreements; drive accountability and continuous improvement. Ensure adherence to internal goals, KPIs, and compliance requirements, including safety, regulatory, and internal policy standards. Work closely with internal teams such as Used Sales, Logistics, Service, Delivery, and Collision to ensure seamless operations across the vehicle life cycle. Provide regular updates and reports on inventory status, reconditioning progress, logistics performance, and partner performance to stakeholders and leadership. Train and mentor team members and partner teams on best practices, standard operating procedures, and Rivian quality expectations; support enablement as processes, tools, and policies evolve. Foster a culture of continuous improvement and operational excellence, encouraging feedback, raising issues quickly, and partnering across teams to implement sustainable solutions. Qualifications Minimum of 3 years of experience in Vehicle reconditioning operations (or equivalent) experience. Significant handson exposure to reconditioning processes preferred. inventory management, operations, or a related role within the automotive industry at either an Automotive OEM or a major used vehicle retailer. Strong understanding of vehicle reconditioning processes and quality standards, including experience with usedcar recon, service drive, body/cosmetic repair, or PDI workflows. Proven experience managing thirdparty vendors or partners and maintaining strong, performanceoriented relationships. Knowledge of automotive and EV service concepts and parts catalogs (e.g., ability to interpret repair orders, part numbers, and service operations). Excellent analytical skills with the ability to interpret operational and inventory data, identify trends, and make informed decisions and recommendations. Experience with business tools and software, including Microsoft Excel, Word, and PowerPoint; experience using data/BI tools (e.g., Tableau or similar) to track KPIs and performance is a plus. Exceptional communication and interpersonal skills, with the ability to influence crossfunctionally across Used Sales, Service, and Logistics, without direct authority. Experience working with and strong knowledge of electric vehicles and EVspecific systems (battery, software, charging, etc.) is strongly preferred. Project management experience (formal or informal) is a plus, particularly in process improvement, partner onboarding, or multisite operational initiatives. Ability to work in a fastpaced environment and manage multiple priorities, locations, and stakeholders simultaneously. Ability to work a flexible schedule to support operations on nights, weekends, and/or holidays as business needs require; willingness to travel (up to ~25%) to support reconditioning sites, partners, and launches. Willingness to work in various working conditions, including fullservice retail or service centers, thirdparty auction or reconditioning facilities, and outdoor environments with unpredictable weather. Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for grasping and using tools correctly, entering data, writing communications, handling keys and vehicle components, or calling customers or internal partners. Strong understanding of written and spoken English. Ability to see, read, and interpret documents such as governmental regulations, safety rules, repair orders, inspection sheets, operating and maintenance instructions, or schematics. Pay Disclosure The salary range for this role is $71,900-$89,900 for Georgia based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including paid vacation paid sick leave a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at View email address on click.appcast.io. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. #J-18808-Ljbffr Rivian