Specialist Solutions Architect, Tax

Who We AreAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About The TeamSpecialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams.What You'll DoYou will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.ResponsibilitiesAct as a subject matter expert on Stripe Tax to accelerate opportunitiesDemonstrate a deep understanding of global indirect taxes—VAT, GST, sales and use tax, mandatory e-invoicing requirements—and how automated compliance solutions help online businesses meet their obligationsProvide solutions and recommendations to B2C, B2B, and platform business models on how to integrate Stripe Tax for end-to-end indirect tax complianceConduct deep discovery of customers' current processes and needs to architect solutions that drive key implementation decisions and accelerate dealsCreate and share best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizationsPartner closely with the Tax product sales team and actively drive opportunities for Stripe's largest customers, leading Tax solution strategy and owning key customer relationshipsServe as a "Voice of the Customer" to drive product and feature request prioritizationIdentify product, industry, implementation, and competitive trends, and provide actionable insights to product stakeholders and sales to influence Stripe's Tax product roadmapAct as an escalation point to drive complex technical issues to resolution with Stripe's engineering teamRepresent the technical health of the business on quarterly sales forecast calls and highlight deal blockers with proposed solutionsSupport marketing events including executive briefings, conferences, user groups, and trade showsWho You AreWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum Requirements7+ years of experience in a customer-facing technical role such as solutions architect, solutions consultant, or sales engineer for a global software enterprise3+ years of accounting, indirect tax, or tax compliance experience within a technical sales organizationExperience working with or implementing a tax automation software solutionStrong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interactExceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiencesA passion for learning and staying up to date with indirect tax laws and emerging compliance requirementsA proven ability to build strong collaborative working relationships with business partnersAbility to deal effectively with ambiguity and thrive in an unstructured, fast-moving environmentPreferred QualificationsDeep familiarity with compliance subjects including VAT, GST, B2B invoices, mandatory e-invoicing (Peppol, national mandates), sales and use tax, exemption certificates, and tax IDsExperience integrating Stripe or other RESTful APIs into web applicationsExperience with competing tax automation solutions such as Avalara or VertexPre-sales experience with enterprise customers