Patient Services Coordinator

Patient Services Coordinator Johnson City, Tennessee | Part-Time | Onsite | Up to 20 Hours/Week Bring Your Personality. Bring Your Energy. Make an Impact. Are you the person who can walk into a room and instantly make people feel comfortable? Do you love talking to people, staying busy, and being part of a team where every day is a little different? If you're friendly, energetic, dependable, and genuinely enjoy helping people , we want you on our team. At Low T , we're creating a healthcare experience that feels different. Our clinics are welcoming, upbeat, and patient-focused - and we're looking for someone who brings that same energy to work every day. This is not a sit-behind-the-desk-and-watch-the-clock kind of job. You'll be greeting patients, answering questions, supporting providers, handling front-office responsibilities, and doing whatever it takes to keep the clinic running smoothly. You'll stay busy. You'll learn a lot. You'll meet a lot of people. And you'll have the opportunity to make a real difference in someone's day. If that sounds like your kind of workplace, keep reading. What You'll Be Doing Be the Face of the Clinic You'll be one of the first people our patients interact with - and we want that experience to be a great one. You'll: Welcome patients with a warm, confident, and positive attitude Check patients in and make them feel comfortable from the moment they arrive Answer phones, messages, and patient questions Help patients understand insurance benefits, payments, and costs Process payments and maintain accurate patient information Assist with scheduling and daily administrative tasks Keep the front desk and waiting area clean, organized, and welcoming Jump in wherever you're needed to keep the clinic moving Who Are We Looking For? Honestly? We're looking for a great person. We care about your experience, but we also care about your personality, your attitude, and the way you treat people. You could be a great fit if you are: Energetic and naturally positive Friendly and comfortable talking with all kinds of people Compassionate and genuinely patient-focused Dependable and someone your team can count on A quick learner who isn't afraid to ask questions Comfortable juggling multiple responsibilities Organized and detail-oriented Comfortable learning new technology and systems Willing to jump in and help wherever needed Comfortable working in a fast-paced, high-energy environment Someone who brings a positive attitude even when the clinic gets busy What You Bring High School Diploma or GED required Strong communication and interpersonal skills A genuine desire to help patients feel comfortable, respected, and cared for Your Schedule Up to 20 hours per week Clinic hours include: Monday: 8:00 AM-5:00 PM Tuesday: 8:00 AM-7:00 PM Wednesday: 8:00 AM-1:00 PM Thursday: 7:00 AM-5:00 PM Friday: 8:00 AM-5:00 PM Saturday: 8:00 AM-12:00 PM Saturday requirement: 2-3 Saturdays per month Employees are expected to arrive 15 minutes before their scheduled shift. Why Low T? Because where you work matters. We want our team members to enjoy coming to work, feel supported by the people around them, and have opportunities to learn and grow. When you join Low T, you'll be part of a growing healthcare organization with a team-oriented, patient-first culture. You'll have the opportunity to: Work alongside experienced healthcare providers Build meaningful relationships with patients Strengthen your clinical skills Learn both front-office and back-office operations Be part of a growing organization Work with a team that values positivity, teamwork, and great patient experiences The Low T Personality We're looking for someone who is: Energetic. Positive. Friendly. Dependable. Compassionate. Fun to work with. Always willing to help. Patient-first. If you're the kind of person who lights up when helping people, keeps your cool when things get busy, and brings good energy wherever you go , you may be exactly who we're looking for. Work Environment & Physical Requirements Onsite clinical environment with frequent patient interaction Ability to stand, sit, and move throughout the clinic Ability to lift up to 25 pounds Ability to perform fine motor tasks required for clinical duties Equal Opportunity Employer Low T is an equal opportunity employer committed to providing a workplace where individuals are respected, valued, and given the opportunity to succeed. We do not discriminate based on any legally protected characteristic. Reasonable accommodations are available upon request. AI Note-Taking Disclosure We may use an AI-assisted tool during interviews for note-taking and documentation purposes . AI is not used to make hiring decisions or independently evaluate or select candidates. All employment decisions are made by members of our hiring team based on the candidate's qualifications, experience, and overall fit for the position. #J-18808-Ljbffr