Cashier III

Overview: Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Must have valid driver D7s license with personal auto insurance, pass background and driver record checks, and be available to work nights, weekends, and holidays. Education and/or Experience High School diploma or general education degree (GED). One to three months related experience and/or training. Retail experience required. Demonstrated knowledge of merchandise, cash register operation and change-making skills. Able to communicate effectively using tact and courtesy. Must demonstrate outgoing, pleasant personality and appropriate grooming and hygiene. Essential Duties and Responsibilities Provide outstanding customer service. Must demonstrate willingness and ability to adhere to Goodwill policies and procedures. Assist customers and donors in a timely and courteous manner. Ensure the quality and quantity of work performed by employees according to standards. Ensure the facility and surrounding premises are kept neat, clean, orderly, and free of safety hazards. Ensure safety procedures are understood and followed by all employees. Train and evaluate employees in a thorough, organized, and timely manner. Ensure proper management of personnel assigned to the store. Maintain all store records. Responsible for facility operation in the absence of Facility Management, including directing activities of facility personnel and ensuring transactions are rung and reported accurately; ensure donated goods are processed appropriately. Interact with customers and ensure excellent customer service. Ensure quality control standards meet Goodwill Industries of the Inland Northwest A0high standards of operations. Maintain production areas to ensure ease of operations. Comply with Goodwill A0employment practices and EEO guidelines and policies. Conduct individual and group training sessions. Ensure open communication exists at all levels in the facility. Take corrective action to ensure acceptable employee performance according to policy. Comply with cash handling and security policies. Maximize financial performance; identify deviation from desired results. Develop and implement corrective action plans as needed. Work collaboratively with Workforce and Family Services to provide participant services. Follow all policies, procedures, and directives of Goodwill. Properly wear and maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA). Other duties as assigned. #J-18808-Ljbffr