Service Access Team Leader - Speech Pathology & Audiology
Duke Health
- Review listing of today?s patients and next day patients (Department Appointment Report -DAR) Complete prior preparation activities as required by clinic/department area.
- Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared for patients prior to or at arrival Referral work queues Orders work queue.
- Obtain Imprest cash bag.
- Identify operational improvements to maximize efficiency and effectiveness of services provided. Communicate opportunities to management
- Perform other related clerical duties as assigned by Service Access Manager
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.
Connections working at Duke Health- ...Responsibilities Provide direction for the department in accordance with the vision, values and expectations of Duke Medicine Access Services. Promote and model a patient‑centric and customer service focus within the department as well as with external clients and customers...Suggested
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