Senior Client Experience & QA Leader
Leeds Professional Resources
Leeds Professional Resources in Florida seeks a senior leader to design and drive a comprehensive Customer Experience and Quality Assurance program across client interactions. You will champion engagement, service standards, and continuous improvement to lift satisfaction, retention, and operational performance. Responsibilities include developing multichannel strategies, establishing QA processes and scorecards, and partnering with IT to optimize CRM, analytics, and feedback systems. #J-18808-Ljbffr Leeds Professional Resources
Vacancy posted 2 days ago
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