Program Analyst

Summary

The incumbent serves as the Program Analyst for Mental Health Service and provides guidance, assistance and support to the Mental Health Service management team and provides oversight concerning patient data capture for Mental Health Service.

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Duties

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The incumbent serves as the Data Capture Analyst for Mental Health Service and through quantitative analysis is responsible for ensuring accuracy, completeness and integration of monthly patient data from a variety of service specific computer information systems. Incumbent is responsible for compiling the MHS Balanced Score Card and for ensuring all data related to performance measures is correct. Successful data capture is critical to the MHS budget and directly impacts patient outcomes and the medical center budget. The duties will include but are not limited to:

• Collecting, collating and interpreting clinical data for the MHS management team
• Analyzes, extracts, summarizes and identifies significant trends and issues concerning all aspect of MHS workload
• Conducts marketing type surveys of outpatients, audits, projects, etc., and actively makes recommendations and provides advisory services to managers regarding cost-effective data capture tools and methods
• Coordinates data capture projects and ensures all data is retrieved and analyzed from, VISTA, VSSC and web-based sources correctly using Excel and SharePoint
• Plans and conducts program analysis covering the various aspects of Mental Health Service operations to achieve planned goals and objectives for the service
• Reviews raw data, checks for duplication or discrepancies and gathers only pertinent information
• Responsible for the overall management of the computer applications designed specifically for the automation of MHS
• Serve as manager and interpreter of the software packages for the MHS, working with Information Management Service to install or upgrade applications and to resolve software problems

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 7:30am - 4:00pm

Telework: This position may be authorized for ad-hoc telework.

Virtual: This is not a virtual position.

Position Description/PD#: Program Analyst/ PD40425 and PD40426

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/17/2026.

Interchange Agreement: Applications will be accepted for this position under the Interchange Agreement as outlined in VA Handbook 5005, Part III, Appendix C. This agreement allows for the movement of Title 38 and Title 38 hybrid personnel, who have at least 1 year of full-time continuous service, to apply for competitive service positions.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

• For a GS-07 position you must have served 52 weeks at the GS-05.
• For a GS-09 position you must have served 52 weeks at the GS-07 .

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

To qualify for this position at the GS-07 level:

• Specialized Experience: You must have one year of specialized experience (Under limited supervision) equivalent to at least the next lower grade, GS-05, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Assisting with program reviews or surveys
  • Engages in team meetings; coordinating across team to resolve routine issues
  • Knowledge of program metrics, demonstrates ability to communicate process improvement ideas
  • Ability to identify work stoppage and communicate issues to program leadership
  • OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one full year of graduate level education or Superior academic achievement that is directly related to the position ( TRANSCRIPTS REQUIRED ). OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond four years of college. Graduate and experience must equal 100 percent ( TRANSCRIPTS REQUIRED )

To qualify for this position at the GS-09 level:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-07, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  
  
  • Helping to analyze and develop recommendations for improvement in program operations and objectives
  • Working with PC programs to collect and analyze data
  • Knowledge of basic statistical principles and techniques
  • Assisting with preparing and presenting recommendations and solutions based on analysis and evaluation including presentation of reports, proposals, charts and graphs
  • Fact-finding, problem analysis, problem resolutions, and development of concrete action plans to solve problems
  • OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: completed a Masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. of J.D., if related that demonstrates the knowledge, skills, and abilities necessary to do the work of this position ( TRANSCRIPTS REQUIRED ). OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed graduate level education (beyond the first year) and specialized experience as described above, to qualify at this grade level. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position ( TRANSCRIPTS REQUIRED ).

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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