Data and System Analyst

Summary DescriptionThe Data & System Analyst is responsible for overseeing all Central Florida Behavioral Health Network (CFBHN)/Florida behavioral health state data reporting for Boley Centers and for advancing the organization’s enterprise data analytics and KPI infrastructure. Reporting to the Director of Information Technology, this role serves as Boley’s internal subject-matter expert for state reporting accuracy, data integrity and performance measurement. The Data & System Analyst will work in close collaboration with the Electronic Health Record (EHR) team, accounting and finance and clinical and executive Leadership to ensure data captured in the EHR is accurate, compliant and aligned with billing, audits and strategic decision-making. This role plays a critical function in protecting organizational revenue, ensuring regulatory compliance and translating complex data into clear, actionable insights that support operational excellence and organizational sustainability.Duties / ResponsibilitiesPrimaryCFBHN / Florida State Reporting Leadership - serve as Boley’s lead expert for all Florida behavioral health state reporting requirements (CFBHN / FASAMS or successor systems), ensuring accurate, timely and compliant submissions.Accounting & Revenue Integrity Alignment - work closely with accounting and finance to reconcile state reporting data with billing, claims and revenue, identifying discrepancies and resolving variances that impact reimbursement.EHR Data Extraction & Management - extract, transform and analyze data from the Solutions for Administrative Services (SAS)-supported Netsmart Avatar EHR and related systems to support reporting, reconciliation and analytics.Enterprise KPI Development & Maintenance - design, develop and maintain organizational KPI dashboards supporting executive, operational, clinical and financial performance management.Advanced Reporting & Analytics - build and maintain standardized and ad-hoc reports using SQL, Crystal Reports, SSRS, Power BI and related analytics tools.Data Quality & Governance Oversight - establish and monitor data quality standards, validation controls and governance practices to ensure accuracy, consistency and audit readiness.SAS EHR Team Collaboration - partner closely with the SAS EHR team to align system configuration, data structures, workflows and reporting logic with state reporting and KPI requirements.Technical Troubleshooting & Optimization - troubleshoot complex reporting, data integrity and submission issues, coordinating across IT, SAS, finance and program teams as needed.Documentation & Knowledge Management - develop and maintain technical documentation, workflows, data dictionaries and reporting procedures to support continuity and transparency.Strategic & Executive Data Support - provide trend analysis, performance insights and data-driven recommendations to executive leadership to support strategic planning and decision-making.Organizational Collaboration - this role works cross-functionally with:Director of Information Technology - system oversight and data strategySAS EHR Team - system configuration, reporting logic, technical alignmentAccounting & Finance - billing reconciliation and revenue integrityClinical & Program Leadership - data accuracy and performance metricsExecutive Leadership - enterprise KPIs and strategic reportingSecondarySupport limited Avatar/SAS help desk tickets related to data and reporting.Assist with EHR form, widget or workflow optimization as related to reporting.Support broader organizational data governance efforts.Provide training and technical guidance to internal users on reporting standards.Stay current on Florida behavioral health reporting requirements and EHR updates.Comply with Compliance Plan and standards of conduct and report any non-compliance to the appropriate official.Attend required trainings.Perform other duties as assigned.EducationBachelor’s degree in Computer Science, Information Systems, Data Analytics, Health Informatics or related field required. Master’s degree preferred.Experience3 to 5 years of progressive experience in healthcare or behavioral health data reporting,Florida state reporting systems. CFBHN / FASAMS strongly preferred.SQL-based reporting and analytics environments.Demonstrated experience working closely with finance and accounting teams.Netsmart Avatar EHR experience strongly preferred.Knowledge, Skills and AbilitiesAdvanced SQL proficiency and strong understanding of relational databases.Expertise with Crystal Reports, SSRS, and/or Power BI.Strong analytical, reconciliation, and problem-solving skills.Ability to translate complex data into executive-level insights/.Excellent written and verbal communication skills.Exceptional attention to detail and deadline management.Ability to manage competing priorities independently.High level of professionalism and confidentiality.Performance StandardsMust comply with all work-related rules and standards including, but not limited to, attendance. Must not present a direct threat to the safety or health of self or others.Working ConditionsPrimarily indoor/office work. Ability to sit and work at a computer for extended periodsPhysical RequirementsAbility to sit at a desk and work at a computer workstation for extended periods of time.Ability to operate a computer, keyboard, mouse and other standard office equipment.Ability to view computer screens for prolonged periods, including the use of multiple monitors.Ability to read, interpret and analyze detailed data, reports and technical documentation.Ability to communicate effectively in person, by phone and electronically.Occasional ability to stand, walk, bend or reach in an office environment.Ability to lift and carry light office materials (generally up to 10 pounds).Visual acuity sufficient to read fine print, spreadsheets and on-screen data.Manual dexterity sufficient to perform data entry and computer-based work.Machines, Tools, Equipment and MaterialsMay include, but may not necessarily be limited to, personal computer, printer, copy machine, telephone and other standard office and computer related supplies and equipment.Safety EquipmentMay include, but may not necessarily be limited to, vehicle seat belt, weight (lifting) belt. Special or unusual circumstances may require use of emergency safety/equipment including, but not necessarily limited to, fire extinguisher, first aid equipment/materials, etc.Special RequirementsMust pass a Level 2 background check and drug screen.Florida’s Care Provider Background Screening Clearinghouse helps ensure that caregivers, health workers, and educators meet Level 2 background screening standards before they can work with children, seniors, or other vulnerable groups. For more information, please visit accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use. EOE/ADA/VETERANS/DFWP #J-18808-Ljbffr