UFC GYM MMA Sales Manager

General Summary The MMA Sales Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. MMA Sales Manager are responsible for delivering great member service along with Private Training and Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time‑keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. MMA Sales Manager are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7‑day a week availability including both morning and nights. Benefits Bonus based on performance Company parties Dental insurance Employee discounts Health insurance Paid time off Training & development Tuition assistance Vision insurance Wellness resources Essential Duties & Responsibilities Sell and conduct Private Training and Small Group Training with members. Execute an effective prospecting strategy, conduct guest tours, and complete sales of staff when needed through the Turn‑Over process. Service Intro PT packages, build value, and re‑sign clients on full programs to hand off to the coaching staff. Member prospecting in person/digital to generate complimentary appointments to sell personal training programs. Ensure accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrive on time, prepared and attentive for training appointments. Assist in all revenue‑generating activities, including but not limited to complimentary workouts, supplement booths, body‑fat tables, seminars, and workshops. Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements. Review daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President, and staff members to identify issues and clarify behaviors needed to achieve club sales goals. Independently schedule and manage client appointments to ensure optimal time management and service delivery. Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. Maintain up‑to‑date scheduling records and make adjustments to accommodate changes or cancellations. Oversee the full scheduling lifecycle for individual client appointments. Club administration: work with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated, and that the Club remains on‑track to attain daily, weekly and monthly financial goals. Set monthly, weekly and daily goals and objectives consistent with or above those of the Company; conduct monthly, weekly and daily meetings with coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals. Handle member service matters such as providing tours of the Club, explaining services offered by the Coaching Department, and signing members up for training agreements and appointments. Mediate member issues and concerns in a timely and effective manner, elevating issues when appropriate. Perform various administrative and housekeeping duties within assigned areas as needed; alert Operations staff of repairs and maintenance needs in the club; personally conduct facility walk‑throughs daily. Supervise coach sales activities; review agreements and prepare daily paperwork; comply with operational procedures in the club and follow‑up with compliance checks through the monitoring of club systems and employee performance. Organization Relationships The MMA PT Sales Admin will report directly to the Fitness Manager and/or General Manager. The MMA PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees. Required Qualifications In depth knowledge of Personal Training techniques from assessment to program design, and sales. In depth experience and thorough Mixed Martial Arts technical ability related to Striking/Grappling (MMA PT Sales Manager Only). Must be able to operate and adjust all Fitness equipment. Knowledge of company policies, practices and procedures, including emergency and safety procedures. Strong interpersonal and communication skills; able to demonstrate and maintain a friendly, enthusiastic and positive attitude. Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff. Understands and follows oral and written instructions. Communicates clearly and concisely. Possesses strong organizational skills; understands basic record‑keeping practices and procedures; demonstrates the ability to organize and prioritize multiple tasks. Must be computer proficient, with basic skills in Microsoft Word and Excel. Adhere to meal and rest break periods and must clock in and out for all shift times. Minimum of one certification from an organization recognized by UFC Gym. Current CPR/AED certification. High school diploma or GED. Four‑year degree in a related field recognized by UFC Gym (preferred). Minimum 2 years of related experience. Experience in management/employee relations preferred. While performing the duties of this job, the employee is regularly required to stand. Physical effort required for daily duties includes lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs. Compensation $85,000.00 – $120,000.00 per year Equal Opportunity If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at View phone number on click.appcast.io or View email address on click.appcast.io. #J-18808-Ljbffr