Rehab Department Coordinator
$17.71 - $25.28 per hourMass General Brigham
Administrative Support
Provides administrative support to unit-based and hospital-wide clinicians and staff in an outpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with rehab clinicians to coordinate the day-to-day patient flow including communication to key players regarding patient Evaluations, and follow-up appointments. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.
Does this position require Patient Care? No
Essential Functions
- Performs clerical and other duties to assist in the general administration of the rehab unit.
- Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
- Receives, prioritizes, organizes and manages information at the front office, and throughout the department.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree? No
Licenses and Credentials
Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred
Experience
Administrative support experience 2-3 years preferred
Knowledge, Skills and Abilities
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
159 Wells Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.71 - $25.28/Hourly
Grade
3
Mass General BrighamVacancy posted 2 days ago
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