Senior People and Operations Partner

About the Team Our People team is small, deeply embedded in how Bubble operates, and genuinely invested in getting things right. We sit at the intersection of strategy and execution — partnering closely with leadership to shape culture, build the systems that keep us running, and design the programs that help every Bubbler do their best work. We believe the employee experience is built in the details: a payroll that just works, an onboarding that actually prepares you, a manager who knows how to give great feedback. We hold a high bar for all of it. No task feels too small when you understand the impact it has on real people. If you are energized by building things that last, making complex operations feel effortless, creating programs that move people, and elevating the team around you — this role is for you. About the Role As Senior People Operations & Programs, you will be the connective tissue between how we run People operations and how we bring our people programs to life. This is a 50/50 role — half systems builder, half program architect — and both halves demand the same standard: thoughtful, scalable, and human. People Operations Own and continuously improve the systems, workflows, and tools that power People Operations — treating every process as a touchpoint in the employee experience Manage the company's PEO relationship, serving as the primary point of contact and ensuring the partnership runs smoothly and scales with the business Oversee payroll accuracy and timeliness, benefits administration, and employment compliance — holding a high bar for reliability because employees depend on it Lead automation and tooling initiatives that reduce manual lift and increase speed, accuracy, and consistency across the People function Build and maintain reporting infrastructure that surfaces meaningful insights on workforce trends, program effectiveness, and operational health Evaluate, and potentially lead the implementation of, a new HRIS as we continue to scale — owning vendor selection, cross-functional coordination, data migration, and change management through go-live and beyond People Programs Lead the design, delivery, and iteration of core people programs including onboarding, employee engagement, manager development, recognition, performance enablement, and learning & development Translate company goals and cultural priorities into engaging, measurable programs with clear milestones and outcomes Build program evaluation frameworks that connect people investments to business impact and employee experience Partner with People leadership to evolve our programs as the company scales, ensuring they remain relevant, effective, and aligned to where Bubble is headed Cross-Functional Partnership & Leadership Act as a trusted advisor to managers and cross-functional partners, influencing decisions and advocating for scalable, people-centered approaches Model values-based decision making and contribute to a culture of continuous improvement across the People team Participate in and contribute to external People and HR communities to bring emerging practices and insights back to bubble About You You are a senior People practitioner who operates with equal fluency in systems thinking and human-centered design. You don't separate 'operations' from 'experience' — you know they're the same thing. You likely bring: 5+ years of experience in People Operations, HR, or a related function, ideally at a fast-moving, high-iteration environment or startup where ambiguity is the norm A proven track record of building and scaling people programs — from onboarding and engagement to manager development and performance — with clear outcomes and measurable impact Strong change management instincts: you know how to bring people along, communicate with clarity, and create programs that land, not just launch Deep comfort with technology, automation, and AI-powered tooling — you see these as leverage, not overhead, and you actively look for ways to work smarter Experience owning People systems and data, with strong judgment around process design, reporting, and operational integrity Hands-on experience managing payroll, benefits administration, and employment compliance, ideally including PEO partnership management The autonomy and confidence to lead complex, cross-functional initiatives with limited direction Excellent communication skills and the ability to adapt your style across audiences — from individual contributors to senior leadership Bonus: experience with HRIS implementation or migration, building a people program from the ground up, or scaling through a high-growth phase. Why Bubble At Bubble, you will have real ownership, visibility, and the opportunity to shape how hiring works as we scale. You will collaborate with thoughtful teammates, support builders all over the world, and grow your career alongside a product that is expanding access to technology itself. Compensation We offer competitive compensation aligned to tier one markets. Our estimated salary for this role at Bubble ranges from $128,000 - $160,000. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand. We prefer hiring people within commuting distance of our NYC office because we value getting together in person regularly. For those who enjoy working from our Manhattan office on a more regular basis, we offer catered lunches, and happy hours, among other fun perks. Benefits In addition to cash and equity compensation, Bubble offers a robust benefits package equating to roughly twenty thousand in additional annual compensation: Comprehensive health coverage 401(k) matching Wellness and work enablement stipends Generous PTO A Sabbatical program Join us! Let’s democratize access to technology together! If this sounds like you, apply! If you don’t meet all of the qualifications but think you could be a match, we’d still love the chance to review your application. At Bubble, we encourage people from all ages, abilities, and experiences to apply. Bubble does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. Perhaps this job doesn't fit your background? Join our talent community! #J-18808-Ljbffr Bubble