Customer Service Representative
$50k - $55kAlphabe Insight Inc
Company Description About Us At Story Lane Box , we are passionate about curating and delivering unique storytelling experiences through thoughtfully designed products and services. Based in Santa Ana, CA, we merge creativity, organization, and a commitment to customer satisfaction. Our team thrives on innovation and efficiency, and we believe that every role contributes to the success of the story we deliver. Job Description Job Description We are seeking a Customer Service Representative to join our growing team in Santa Ana, CA. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in providing excellent service. As a key point of contact for our customers, you'll play an essential role in ensuring satisfaction and resolving inquiries with professionalism and care. Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems
- Handle orders, product questions, billing issues, and delivery concerns with accuracy and empathy
- Record customer interactions and resolutions in our CRM system
- Collaborate with the warehouse and logistics team to ensure timely order fulfillment
- Identify recurring issues and provide feedback to help improve processes
- Maintain a calm and positive attitude when dealing with difficult or high-pressure situations
- Ensure each customer receives a consistent, high-quality support experience
- High school diploma or equivalent; associate's or bachelor's degree preferred
- Minimum 1 year of experience in a customer service role
- Strong verbal and written communication skills
- Excellent problem-solving abilities and attention to detail
- Familiarity with CRM software and customer service tools
- Ability to multitask and prioritize in a dynamic environment
- Professional, patient, and team-oriented attitude
- Competitive salary ($50,000 - $55,000/year)
- Opportunities for career growth and advancement
- Comprehensive training and onboarding
- Paid time off and holidays
- Health, dental, and vision insurance
- Supportive team environment and a meaningful company mission
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Santa Ana, CA vacancy
$17 - $20 per hour
...FOR RAISE AFTER EVERY 60 SHIFTS COMPENSATION $17.00-$20.00/hour Part-time, hourly SUMMARY As a Customer Service Representative, you will serve as the main contact for the public swimmers and the families participating in the Premier Swim programs...SuggestedHourly payPart timeLocal areaShift workWeekend workDay shift3 days per weekWeekday workVillage Management, Inc.
Orange, CA2 days ago$18.25 - $19.25 per hour
...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI #: 1953... ...products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making...SuggestedWeekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shiftChevron
Santa Ana, CA4 days ago$20 - $23 per hour
...CS Rep II Join Delta Faucet's Newport Brass Customer Service Team as a CS Rep II. Research and respond to luxury product inquiries from trade customers, sales agencies, and homeowners. The expectation is to offer a high-quality, upscale service experience through...SuggestedFull timeShift workDelta Faucet
Santa Ana, CA3 days ago- ...Job Title This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who has the ability to multitask and is comfortable working as part of a team to create an overall...SuggestedAll shiftsShift workNight shift
G&M Oil Company, Inc.
Fountain Valley, CA3 days ago - ...clients and provide solutions to ensure their vision is realized and enhance their buying experience. Job Overview Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are...SuggestedContract workFor contractorsFlexible hours
Bedrosians
Tustin, CA1 day ago - ...Customer Service Representative Artbeat Studios is a fast-paced, rapidly growing company specializing in premium fine art, HD metal, acrylic, canvas, and paper printing. We are passionate about quality and innovation, and we are looking for a driven, high-performing...Hourly payLocal area
Ultimate Image Printing
Santa Ana, CA1 day ago $18 per hour
...Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are...Hourly payFlexible hoursAfternoon shiftMidas
Tustin, CA2 days ago$19 - $20 per hour
...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...Hourly payStart working todayLocal areaU-Haul
Santa Ana, CA1 day ago$50k - $55k
...Customer Service Representative At Story Lane Box, we are passionate about curating and delivering unique storytelling experiences through thoughtfully designed products and services. Based in Santa Ana, CA, we merge creativity, organization, and a commitment to customer...Story Lane Box
Santa Ana, CA4 days ago- ...technology, and community. Behind every successful coaching relationship is the right match between client and coach. Our Coaching Services team plays a critical role in making those connections happen. THE ROLE We're looking for a Client Placement Specialist...Casual workWork at officeImmediate startNight shift
Tom Ferry
Santa Ana, CA2 days ago $18 per hour
...Title: Customer Service Representative Job Description: Compensation: $18.00 per hour Shift: Monday-Friday 4:00AM-12:30PM Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned...Hourly payMonday to FridayShift workSBM Management Services
Santa Ana, CA2 days ago- ...Customer Service Representative The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing...Remote workWork from homeFlexible hours
Third Party CS
Orange, CA5 days ago $47.84k - $64.58k
...Customer Service Representative Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready...Temporary workWork at officeLocal areaRemote workFlexible hours2 days per weekGovernmentJobs.com
Orange, CA1 day ago$17 - $19 per hour
...Client Service Representative/Kennel Assistant VCA Orange Animal Hospital, in Orange, CA is looking for a dedicated and personable Client... ...sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the...Hourly payMonday to Friday10 hours per weekShift workVCA Animal Hospitals
Orange, CA5 days ago$20 - $24 per hour
...staffing firms. To conduct business with Lendistry, a Master Services Agreement (MSA) must be executed and confirmed prior to... ...on business needs. A Day in the Life The Customer Experience Representative engages with Lendistry customers and potential customers...Full timeWork at officeLocal areaShift workRotating shiftLendistry
Santa Ana, CA1 day ago- ...duties as necessary. Receives complaints of poor or inadequate service and determines action to be taken. Traces missing files.... ...combination of relevant experience and education required. Previous customer service experience required Healthcare experience highly...Work at office
KPC Global MSO
Santa Ana, CA2 days ago $17.9 per hour
Description **Job Details** Position: Customer Service Representative Location : Great Wolf Lodge (Garden Grove, CA) Pay Rate : $17.90/hr Hours : Part-time (20-30 hours weekly); Must have open availability Saturdays and Sundays! The Spirit of the Position...Part timeWork experience placementLocal areaShift workWeekend workDay shiftLAZ parking
Garden Grove, CA3 days ago$23 - $33 per hour
...Now hiring for a Customer Service Representative Location: Santa Ana, CA $23.00 - $33.00 per hour You Listen, You Fix, You Make People Feel Heard. That's Gold Responsibilities: Do inbound and outbound calls and assist customers with questions, orders,...Hourly payWeekly payExtra incomeFor contractorsLocal areaImmediate startStaffmark Group
Santa Ana, CA5 days ago- ...call on the phone and walk in the front door Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper Support teammates with follow-up for clients and prospects Promptly respond to client needs...Work at officeLocal areaMonday to FridayAfternoon shift
AALI - Orange, CA
Orange, CA1 day ago - ...reconciliations, accrual identification, outstanding invoice review, and cutoff procedures. · Identify invoices received for goods or services incurred but not yet recorded and communicate potential accruals to accounting. · Reconcile the accounts payable subledger to...Weekly payFull timeWork at office
Whole Person Care Clinic
Santa Ana, CA13 days ago - Customer Service Representative Dubya USA | Orange, California Help Riders Get Back on Two Wheels. At Dubya USA, customer service is about much more than answering phones. It’s about helping riders find the right wheel set for race day. Helping a dealer solve a problem...Full time
Dubya USA
Orange, CA4 days ago $42k - $52k
...Description AWP Safety is a rapidly growing national safety services provider committed to protecting our customers’ people, businesses, and time. AWP Safety is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas, and...Local areaFlexible hoursAWP Safety
Santa Ana, CA3 days ago- ...Job Description Job Description Sales & Customer Service Representative About Us We are a fast-growing leader in the wellness and recovery industry, specializing in premium cold plunge systems, water chillers, saunas, and recovery equipment. As demand continues...Work at officeMonday to Friday
Ecommerce Retail Company
Garden Grove, CA14 days ago - ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...Currently hiring
$23 per hour
Job Description - Call Center Representative I - PD (MEM010059) Job Description Call Center Representative I - PD - ( MEM010059 )... ...Patients, Families, Providers and Colleagues. Prioritize service and customer experience within each interaction. Ensure unforgettable...Work at officeRemote workMonday to FridayFlexible hoursShift workWeekend work- Memorial Health Services in Fountain Valley is hiring a Call Center Representative I PD to be the first contact for Patients, Families and Providers. This role supports the Navigation Center and offers a day shift with training that starts on-site and transitions to predominantly...Remote jobDay shift
$500 per month
...Join Our Team Insurance Navy is looking for motivated representatives to join our team and grow with the company. We are seeking to fill... ..., IL and focuses on non-standard auto insurance sales and services. We currently operate in 5 states with 27 locations, including...Full timeWork at office- Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate...Weekly payFlexible hoursShift work
$23 - $24 per hour
DescriptionThe Customer Service Account Specialist acts as an extension of sales and is responsible for managing customer accounts, processing orders, and providing all necessary information to customers. Duties and Responsibilities: Receive and accurately process all...Contract workTemporary workWork at officeTEKsystems
Santa Ana, CA9 hours ago$110k - $130k
...Pall Corporation thrives on helping our customers solve their toughest challenges. Our... ...makes everything possible.The Key Account Representative (GAR) is responsible in managing... ...Sales & Commercial Operations / Customer Service to serve assigned customer(s) and identify...Full timeRemote workWork from homeFlexible hoursDanaher Corporation
Orange, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- customer service rep remote Santa Ana, CA
- airport customer service agent Santa Ana, CA
- bilingual customer support specialist Santa Ana, CA
- client experience specialist Santa Ana, CA
- customer service associate Santa Ana, CA
- customer success specialist Santa Ana, CA
- hospital customer service representative Santa Ana, CA
- customer service representative hiring Santa Ana, CA
- community service representative Santa Ana, CA
- client service representative Santa Ana, CA