Field Service Engineer II

A Field Service Engineer II travels to customer sites to work on automation solutions including material handling systems, assembly lines, robotic welding cells, and more. The primary responsibilities include repairing, retrofitting, designing, building, programming, and deploying custom automated equipment and solutions. Heavy controls background and experience with Beckhoff systems are preferred. This role may spend up to 9 months at a customer site in Phoenix, AZ. Additional travel pay is provided for some assignments. What You’ll Do Travel to customer sites on a moment's notice to perform troubleshooting and repair functions. This may include long hours, nights, weekends and holiday work. Complete a Field Service Report for each customer service call. Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment. Maintain a service toolkit and documentation to facilitate rapid customer response. Provide telephone-based troubleshooting support to customers to resolve robot or related peripheral equipment operational problems on an as needed basis. Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance. Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power‑up, and machine validation. Install and repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on‑off control to robotics. Note: This list of responsibilities is not inclusive; however, it is intended to be a guideline for activities. What You’ll Bring High school diploma or equivalent; required. A bachelor's degree or equivalent experience, calculated as two (2) years of relevant work experience for each year of academic study; preferred. 3+ years of experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells. Current or prior JR Automation experience, or experience in the automation industry is strongly preferred. Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming. Master certification preferred. Skills You’ll Have Ability to discuss, diagnose & repair robot operational and process problems as reported by the customer. Intermediate or expert proficiency in schematic interpretation. Robotics, Electrical, Troubleshooting, PLC, and HMI programming. Proven mechanical aptitude with a focus on safety and quality. Other Details Travel up to 75% of the time may be required. This may include domestic and international travel depending on the project. Ability to complete Lock Out Tag Out training while employed at JR. Disclaimer: JR Automation requires candidates to successfully complete a 10‑panel drug screen, physical examination, and background check. Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to View email address on click.appcast.io. Queries other than accommodation requests will not be responded to. #J-18808-Ljbffr