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ADMINISTRATIVE ASSISTANT

City of Gladstone Missouri

JOB SUMMARY: Serves as the primary administrative support for the Community Development Department, directly assisting the Community Development Director and Administrator. Under limited supervision, handles a wide variety of daily administrative functions and oversees the effective operation and management of the department's front office.

MAJOR DUTIES:
  • Oversee the effective operation and management of the Community Development Department's front office
  • Serve as the primary point of contact for the department by screening calls, visitors, and correspondence; manages departmental records and filing systems; processes payroll, invoices, purchase orders, and requisitions
  • Ability to prepare meeting agendas and draft meeting minutes
  • Obtains and maintains Notary Public certification as required for the position
  • Occasional Monday night availability to assist with Community Development related Board & Commission meetings
  • Coordinate and manage Board & Commission meeting packets
  • Ability to draft and edit correspondence, memorandums, and reports for the Director & Administrator; responds to routine inquiries; and coordinates meetings and schedules
  • Manage various meeting notifications and cancellations.
  • Help coordinate responses to Sunshine Law requests, ensuring timely and compliant release of public records and information
  • Manage the scanning, digitization, and archiving departmental records, including meeting minutes, planning files, building permits, and other official documents
  • Receives and processes various applications
  • Assists with building permit intake and processing; issues permits within established parameters and in accordance with departmental approvals
  • Maintains regular and predictable attendance and punctuality.
  • Maintains and reconciles departmental petty cash in compliance with City policies.
  • Builds and maintains positive working relationships with City staff, stakeholders, and the public while supporting a respectful and collaborative work environment.
  • Performs other duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION:
  • Excellent customer service and communication skills, both verbal and written.
  • Knowledge of basic public administration principles, city policies, and departmental procedures.
  • Strong proficiency with common office software, including word processing (Word), spreadsheets (Excel), and ability to learn the city's cloud-based software to manage departmental operations (Central Square)
  • Good organizational and planning skills.
  • Ability to research, analyze information, and prepare clear reports.
  • Ability to explain policies and procedures clearly to staff and the public.
  • Skill in following instructions and handling multiple tasks accurately.
  • Comfort operating standard office equipment (computers, printers, copiers, phones, etc.).
MINIMUM QUALIFICATIONS:
  • Ability to read, write, type, and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position; usually associated with the completion of an apprenticeship/internship or having had a similar position for one (1) to two (2) years.
  • Knowledge and level of competency are commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
Vacancy posted 2 days ago
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