Member Services Coordinator
The-Cliffs-5
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. FT Full-Time 07 Keowee Falls, Salem, SC, US 4 days ago Requisition ID: 4963 MEMBER SERVICES COORDINATOR The Member Services Coordinator is a high-profile service and hospitality position. As a Membership Coordinator you will be the front-line for the Membership Services department. Working under the direction of the Member Services Director, the coordinator will provide service in the following areas: Club Reception, Club Concierge Services, Interclub Marketing, Membership Support Services and Member Lodging and Rental Program. This position is Wednesday - Friday and Sunday and Monday from 7:30am to 3:30pm. JOB DUTIES: Coordinate Club interclub marketing efforts Coordinate and Monitor Club communications with the members Provide reception Services during department hours of operation Provide Concierge Services to members and guests Maintain a catalogue of preferred vendors and service providers Facilitate the use of club amenities and services for the membership Club’s Lodging and Rental program Utilize creative planning for member and guest special services Assist in planning Club events Assist with New Member Packets and Orientations BACKGROUND/EXPERIENCE: The successful candidate will have a positive attitude, image, and presentation; be passionate about exemplary customer service and sincerely enjoy working with people. Must have excellent communication skills and an outgoing and friendly personality 2 years minimum experience working in an administrative or customer support role. Experience in a Hospitality and Service setting a plus. Demonstrate problem solving skills Proficient in Word, Excel, PowerPoint, design software, databases, and other basic computer skills. Must have a valid drivers license, to be covered under company vehicle policy Provide shuttle service as needed PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent verbal and written communication with members, guests, staff and other business associates by telephone, correspondence, or in person. Constant and close visual work at desk or on a computer. Constant sitting and working at desk. Frequent lifting of folders, files, binders, and other objects weighing between 0 and 50 lbs. THE CLIFFS BENEFITS: A knowledgeable and passionate management team that leads by example Employee appreciation parties and team building events Gym reimbursement Excellent compensation including 10 vacation days and 9 paid holidays Our best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution* #J-18808-Ljbffr
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