Experienced Restoration Project Manager in Elkridge 60k plus

Join SERVPRO Team Holland as our newest Restoration Project Manager in Elkridge, MD!Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for an actual CAREER path with plenty of promotional opportunities? We're seeking qualified and experienced Crew Chiefs to lead projects and our dedicated production crews. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO® franchise employee, you'll enjoy competitive pay and opportunities for continuous learning and growth.Key Responsibilities:Manage the overall customer experience, ensuring satisfaction and tracking reviewsProvide prompt responses to potential customers, demonstrating priority and professionalismCoordinate crews and resources for active projects, overseeing project scopes and estimatesMaintain clear communication with clients, teammates, vendors, and insurance representativesOversee production expenses, including equipment, vehicles, and material assetsEnsure adherence to safety guidelines and risk management practicesParticipate in the recruitment, hiring, and training of production teammatesRequirements:Ability to work a 24/7/365 jobPrevious experience in cleaning/restoration preferredHigh school diploma/GEDIICRC certifications preferred; Xactimate® experience is a PLUS!Valid driver's licenseAbility to lift 50-100 pounds regularlyComfort working in various environments (e.g., crawl spaces, attics)Travel flexibility, including local and out-of-state trips when necessarySuccessful completion of a background checkIn this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened®!" Join us and make a significant impact in the restoration industry and in your community.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.