Workplace & Talent Ops Associate

What We Need As a Workplace & Talent Ops Associate on the People & Talent team at Rillet, reporting to the People Ops Manager, you'll own the candidate and employee experience in our NYC office and keep recruiting operations moving. You'll partner with hiring managers and IT on the systems, automations, and AI tools that make this team faster. In this role, you do not need to be an accountant. But you do need to appreciate the value that our customers can create for their own company when we equip them with the perfect financial tools. In-person role based in our NYC office. Required Tuesday‑Thursday with a strong preference for 4‑5 days per week. What You’ll Do Drive a lot of execution. Scheduling interviews, greeting candidates, posting roles, updating Ashby, fixing a doc that's wrong. Manage side projects to rebuild how something works because you noticed three things that should be one. If you like cleaning up the mess and can't help but make it better while you’re at it, this is for you. Workplace & Employee Experience Make the NYC office a place people want to be. Manage candidate greetings, new hire first‑day setup, team lunches, events, the “wait, who’s handling this?” stuff. You’ll shape every aspect of the on‑site experience. Recruiting Ops. Run Ashby end‑to‑end from job postings and interview logistics to candidate communication, pipeline reporting, funnel hygiene, offers, and background check coordination. Documentation & Process Optimization. You know how to bring order. Consolidate playbooks, document key processes, and reduce repetitive questions through clear, accessible guides. Tooling and Automation. Build solutions the team doesn’t have yet. Ashby workflows, templates, integrations across our HR stack, and AI tools (e.g., Claude Skills, shared prompts) for team efficiency. General People Ops Support: Handle employment verifications, leave management, HRIS data hygiene, compliance tasks, onboarding/offboarding, the inbound “hey can you…” asks that hit Slack at 4 pm. Who We’re Looking For You have 3‑5 years in recruiting, people ops, biz ops, workplace ops, office management, or EA. How you think matters more than your exact title. You make decisions and act on them. You don't wait for permission to fix what's broken. You communicate clearly in writing and document what should be documented. You build with AI. Real automations that take work off the team's plate, not demos. You default to action and moving fast but know when to ask questions. Comfort operating in ambiguous environments with little pre‑existing structure. You’re curious. You try the new tool, read the thing, ship a prototype on a Tuesday because you wanted to see if it’d work. You like being in an office. The in‑person energy is the point, not a tax. Bonus Points Experience at a tech start‑up (ideally Series B/C) or similar fast‑paced environment. Deep Ashby experience – ownership of setup, workflow design, integrations for EPD and GTM hiring processes. Justworks, Rippling, or similar HRIS experience. Life at Rillet Competitive Pay & Benefits: Backed by world‑class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top‑tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents. Room to Grow: We're building a team of ambitious, high‑performing people who will grow with the company. As Rillet scales, so will your role, responsibilities, and compensation. Flexibility That Works: Take the time you need with flexible PTO and 9 company‑wide holidays. We value both the flexibility of remote and hybrid work and the creativity and energy that comes from in‑person collaboration at our hubs in San Francisco, NYC, and Barcelona. Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond. #J-18808-Ljbffr Rillet