Workplace Experience Associate (Onsite)

Hi, Future Homie! At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team. We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in? We’re looking for a Workplace Experience Coordinator to serve as the primary on-site workplace lead for the Houston hub. This is an operations-first role focused on keeping the office organized, stocked, welcoming, and running smoothly each day. You’ll own day-to-day workplace execution, make most routine operational decisions on the ground, and help create an office experience that feels thoughtful, reliable, and aligned with The Homie Way. You’ll partner closely with leadership on planning, consistency, and higher-risk decisions, but you’ll be trusted to keep the office moving and solve day-to-day needs with strong judgment, follow-through, and care. Your Impact Starts Here Office readiness: Keep the Houston hub organized, stocked, clean, and ready to support the team each day Access and visitor experience: Own front-door coverage and office access for employees, guests, and vendors Visible in-office presence: Walk the floor, greet teammates, and help resolve day-to-day needs in real time Meals and catering: Own meal planning and execution using Homebase’s existing systems, including communication, dietary considerations, and reliable follow-through Inventory and ordering: Fully manage supplies, snacks, beverages, swag, wellness items, and other workplace essentials Vendor and building coordination: Handle routine workplace requests and consolidate updates or options for leadership review when needed Budget tracking: Manage day-to-day office spend against an established budget using the live tracker, keeping invoices, purchases, and pacing accurate and up to date Office moments and engagement: Support in-office activations, Slack engagement, and team moments in partnership with leads, while keeping operations the top priority New hire setup: Own in-office onboarding execution, including desk setup, day-one readiness, and smooth handoff into the office environment Candidate onsite support: Greet candidates, offer a brief office tour, and ensure rooms and tech are ready Cross-functional partnership: Build strong relationships across People, IT, Security, Recruiting, Finance, vendors, and workplace teammates in other hubs Proactive communication: Keep partners informed through clear updates so people do not need to chase follow-up Office coordination in moments of change: Partner with leadership on closures, access issues, and building-related needs when they arise AI-Enabled Operations Use AI in daily work: Draft communications, organize information, summarize options, and handle routine operational tasks Spot workflow opportunities: Identify repeatable work that could be faster, clearer, or more consistent through AI Improve over time: Deliver at least one meaningful workflow improvement within your first quarter The Foundation for Success Relevant experience: 1–3 years of experience in workplace operations, facilities coordination, office operations, hospitality operations, or a similar environment Execution and organization: Strong organization skills, attention to detail, and dependable follow-through Judgment: Ability to manage multiple competing priorities and make sound day-to-day decisions independently Communication: Strong written and verbal communication skills, including the ability to draft thoughtful updates and keep others informed proactively Presence: A warm, approachable, and trusted in-person presence AI fluency: Curiosity about AI tools and willingness to use them to improve daily work In-office work: Ability to work in person in the Houston hub consistently, based on the needs of the role The Homie Way Be Customer Obsessed: Solve problems with empathy and creativity. Move Fast, Learn Fast: Experiment, take action, and grow every day. Own Your Impact: Think big, focus on what matters, and make decisions you stand behind. Master Your Craft: Excellence fuels impact—show up, step up, and make your mark. Win Together: Put goals over roles, lead with trust, and connect to our mission and each other. What We Offer Ownership & Financial Security: Stock options + 401(k) with 4% match Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options Paid Time Off: Flexible PTO + company holidays + designated focus periods AI access: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft. Family Support: Up to 12 weeks of paid parental leave (after 6 months of service) Protection Plans: Life insurance + short/long-term disability coverage Work Your Way: Work From Anywhere Month + meeting-free weeks yearly Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days What to Expect During the Interview Process Meet the Talent Acquisition team, Ryan H. Complete a Take Home Assessment Meet the Hiring Manager, Ivana L. Meet a Cross-Functional Partner Background Check + Offer Stage Welcome to the team, Homie Belonging at Homebase We’re committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you’re excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply! Homebase will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. Hey, We’re Homebase Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 150,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2M+ workers—and we’re just getting started. At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all. #J-18808-Ljbffr Homebase