Front Desk Receptionist

Job Description

Job Description

Receptionist / Front Desk Scheduler: 

About the Job: Front Desk Personnel and Receptionists are responsible for greeting patients and completing their intake
and check-out. The successful applicant will have an understanding of how to operate a computer including EMR and Scheduling systems, and represent Mid- America Orthopedics in a professional manner.

Role and Responsibilities:

· Greets and welcomes patients to the office 

· Posts payments to patient accounts 

· Assists patients with paperwork and collection of medical history 

· Communicates arrivals and departures with other departments 

· Schedules diagnostic tests 

· Schedules return encounters 

· Keeps the reception area free of trash and magazine tables organized 

· Stocks drinking cups for the waiting area 

· Clocks in and out for scheduled shift as assigned 

· Other duties as assigned 

Set Yourself Apart: Skills and Qualifications 

· High School Diploma or equivalent 

· 1-2 years of experience working within an office setting 

· 1-2 years of customer service experience 

· Ability to operate a computer, phone and other office equipment 

· Excellent communication skills 

· Basic understanding of Microsoft Outlook 

· Entry level ability to use Microsoft Office platform