Graduate Program Administrator (MSIS), School of Information

Graduate Program Administrator (MSIS), School of Information Position located on the main campus of UT Austin and exempt from FLSA. Requires 40 weekly hours, begins on June 01, 2026, and is expected to continue indefinitely. Applicants must be authorized to work in the United States for any employer without sponsorship. Program Overview Across libraries and archives, data science, and user experience design and research, our work shapes how individuals, organizations, and societies connect, learn, conduct business, and engage with culture. Our students learn to be connectors—bridging people and information, technology and communities, AI and data—ensuring that data, information, and knowledge are organized, accessible, and responsibly applied, with the ethical responsibility these societally transformative roles demand. The Graduate Program Administrator coordinates all aspects of the MS in Information Studies program, provides academic advising to master’s students, and develops and implements services to facilitate all elements of the Graduate Student Services Office. Responsibilities Recruitment and Admissions Serve as primary contact for prospective MSIS, dual degree, 4+1, and SLC students. Manage graduate recruitment activities and coordinate graduate admissions, providing key insights and strategic support to the Master’s Admissions Committee. Contribute to the development of admission systems and resources by designing and refining workflows, and providing feedback to enhance efficiency and effectiveness. Oversee admission decision entry and key communication, liaising with the Office of Graduate Admissions on application and admissions matters. Manage all aspects of new student services from admission through orientation, planning and executing various Admitted Student Day, Registration, and welcome week events in coordination with other Graduate Student Services staff. Manage and curate student engagement tools while communicating resources to ensure a seamless transition for students, providing clear guidance and support throughout the process. Current Student Affairs Plan, execute, and support student life activities in coordination with student organizations and campus partners (ISSS, ICRM, Career Success). Develop, organize, and lead informational sessions on key academic and student milestones, including Capstone projects, CPT/OPT processes, and graduation requirements. Collaborate with iSchool leadership and Graduate Advisor to revise, maintain, and uphold the MS in Information Studies handbook. Provide operational and strategic support for both MSIS and PhD programs (when able), ensuring alignment in student services and academic processes. Develop and enhance resources such as procedural guides, advising tools, and student support materials to improve accessibility, efficiency, and overall program effectiveness. Serve as initial contact for student concerns and ensure timely resolution of academic, student, and administrative items, escalating issues to leadership as needed. Provide guidance on university policies, program requirements, and student resources while fostering a supportive environment. Support selection of LASSO Scholarships for new and continuing students. Academic Affairs and Advising Assist with registration procedures for MSIS students and provide guidance and advising on program/degree requirements and Graduate School policies. Assist graduate advisor on petitions and other Graduate School procedures (degree audits, leave of absence, graduation applications), notifying graduate students of routine deadlines. Provide proactive support to students in navigating academic procedures, deadlines, and general concerns with Graduate School policies. Communicate with iSchool faculty on Graduate School and iSchool policies and program requirements. Maintain detailed student records; track and report student progress semesterly (CPT, 12th Class Day Reports, Degree Progress, Registration Requests, Graduation). Manage certificate programs and Endorsement of Specializations while maintaining organized spreadsheets for student tracking. Collaborate with other members of the iSchool graduate student services team, including Graduate Program Administrator for the PhD program and the Course Administrator. Required Qualifications Bachelor’s degree. Five years of experience related to graduate program coordination. Demonstrated attention to detail and accuracy. Ability to self‑start, learn quickly, prioritize tasks, meet deadlines, and follow through on tasks; demonstrated ability to solve problems as they arise. Ability to interact positively and communicate clearly with supervisor, co‑workers, and all constituents including faculty, staff, and students. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Master’s degree and more than five years of experience as a graduate program coordinator or in student advising. Experience as a Graduate Coordinator or related position within a graduate program at UT Austin. Technical acuity with software and Web apps such as Excel, Google Drive, Box, and Qualtrics. Demonstrated experience using technological tools to create and improve systems. Experience working with UT systems such as EASI and Advisor’s Toolkit. Salary and Benefits Salary: $65,000+ depending on qualifications. Working Conditions: Typical office environment located in Austin, Texas. Flexible work arrangements, including working from home one or more days per week, may be negotiated with the supervisor but are subject to future review should the needs of the workplace change. Some evening and weekend work will be required during special events. The university offers an impressive benefits package. Legal and Employment Requirements Employment Eligibility Verification: Candidates must complete the federal Employment Eligibility Verification I‑9 form and provide approved documents no later than the third day of employment. Background Checks: A criminal history background check will be required for finalists under consideration for this position. Pay Transparency: The University of Texas at Austin will not discriminate against employees or applicants because they have inquired about or disclosed pay. The university’s company ID number for E‑Verify is 854197. Retirement Plan Eligibility: The retirement plan for this position is the Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Equal Opportunity Employer The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. #J-18808-Ljbffr