Salesforce Business Analyst
Rootshell Enterprise Technologies
Hello All, Greetings from Rootshell Inc.. Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Salesforce Business Analyst for one of our direct client. Role:Salesforce BA/Salesforce BSA Location: Dallas, TX(On-Site) Duration: Long Term Description
- Build productive relationships with a global IT team, including BSAs, developers & DBAs
- Support the evaluation, design and architecture of the Sales Technology Stack
- Prioritize and scope demands/projects with business owners
- Understand the full Sales cycle, and design solutions that interface with SFDC
- Conduct gap analysis, drive cross functional projects integrating with Order-to-Fulfillment applications, and performing data analysis
- Focus on gathering core/technical requirements beyond stated requirements and correctly place these within a broader context
- Responsible for providing the best solution for projects, enhancements, review all best practices, solution design with Architects
- Design business flows, process flows, data models and work with developers on the technical system flows, and responsible for reviewing and recommending the most optimal solutions
- Create and own user stories in JIRA and manage project board and business priorities
- Perform hands-on Salesforce system setup and configuration
- Manage new releases of SFDC and efficiently roll out new features
- Manage Salesforce security including roles, profiles, sharing rules, and permission sets
- Create and maintain fields, views, reports, dashboards, rules, workflows and other salesforce.com objects and functions
- Monitor and manage logs/errors for back end system integrations with SFDC
- Translate business requirements into system solutions
- Analyze and determine application and interface solutions
- Design and develop complex reports as needed
- Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed
- Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions
- Bachelor's Degree in Computer Science, Information Systems or equivalent
- 5 or more years' experience in a Business Systems Analyst role supporting business units globally.
- 5 or more years' experience with SFDC - Sales Cloud administration
- Current Salesforce ADM-201 or 211 certifications
- In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through AppExchange and/or integration with external systems
- Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions
- Deep understanding of Lead, Account, Contact, Opportunity Management and Quote to Order
- Good understanding of related business processes like contract management, quoting, and the order/fulfilment cycle in order to support impact analysis and design for proposed solutions
- Design and implementation experience with SalesForce.com and connected Apps
- Experience with Sales Cloud, Salesforce Lightning and Quote to Order flow
Vacancy posted 1 day ago
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