Intake Specialist

Full-Time Client Intake Assistant – Creve Coeur, Missouri (St. Louis Area) We are looking for a professional, outgoing, customer-focused Full-Time Client Intake Assistant to join our growing team at Stange Law Firm, PC. Position Details Full-time position, Monday-Friday, 9:00 a.m. - 5:00 p.m. Competitive hourly pay with performance bonus opportunities. Employer‑Paid Health Insurance: 95–99% (state‑dependent) plus buy‑up options. Other benefits: 401(k) with company match, Roth IRA option, HSA options, Dental, Vision, Accident / Critical Illness / Short‑Term Disability / Term‑to‑Age‑100 Life Insurance, Paid Vacation, Sick Days, Personal Days, Paid Holidays, Paid Birthday Off, Company‑provided laptop. Responsibilities Serve as the first point of contact for prospective clients via phone, email, and online chat. Respond promptly and professionally to inquiries. Follow up with clients who do not retain the firm after initial consultation. Coordinate and schedule consultations with attorneys and confirm appointments. Provide maps, directions, appointment information. Obtain opposing party information and coordinate conflict checks. Work closely with the Client Intake Director, Director of Administration, attorneys, and leadership to ensure an exceptional client experience. Maintain professionalism, confidentiality, and excellent customer service at all times. Qualifications High school diploma or equivalent. Strong computer skills and proficiency with Microsoft Office. Typing speed of approximately 45 WPM or higher. Excellent telephone, verbal, and written communication skills. Outstanding customer service and interpersonal skills. Strong organizational skills and attention to detail. Excellent attendance and punctuality. Ability to multitask in a fast‑paced environment. Prior law firm, legal, customer service, call center, or receptionist experience is a plus but not required. Competitive Compensation & Benefits Competitive hourly pay and base pay plus bonus and incentive opportunities. 401(k) and company match. Roth IRA option. 95–99% Employer‑Paid Health Insurance plus buy‑up options. HSA options. Dental Insurance. Vision Insurance. Optional Accident, Critical Illness, Short‑Term Disability, and Term‑to‑Age‑100 Life Insurance. Paid Vacation. Five Paid Sick Days. Three Personal Days. Nine Paid Holidays. Paid Birthday Off. Company‑provided laptop. Career Growth Join one of the largest family law firms in the United States. Growing multi‑state firm with offices across the country. Promotion from within whenever possible. Mentorship and professional development. Advancement opportunities throughout the firm. Strong leadership support. Excellent reputation in the legal community. Dedicated marketing team generating a consistent flow of new clients. Stable, long‑term career opportunities with an expanding organization. Location Creve Coeur, Missouri (St. Louis Area). This is a full‑time position and a non‑management role. EEO Statement All information submitted will be kept confidential in accordance with EEO guidelines. #J-18808-Ljbffr