Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been an agent with since 2016 and currently lead a team of nine. Over the years, I’ve focused on building a strong, supportive team environment where people can grow and succeed together.

Outside of the office, I’ve been married for over 28 years and have three children. I’ve also spent time coaching youth sports in Bay City, which reflects my passion for mentorship, teamwork, and helping others develop.

Our agency offers a 401(k), licensing reimbursement, and a strong emphasis on work-life balance. We’re very flexible and understand the importance of balancing work with personal life. We also believe in celebrating success—whether that’s through team dinners, outings, or simply recognizing each other’s wins along the way. 

Our culture is supportive, team-oriented, and built around helping each other succeed. If you’re looking for a place where you can grow your career while being part of a team that values balance, recognition, and collaboration, this could be a great fit for you.

ROLE DESCRIPTION:
Jon Laporte - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.