Data and Insights Specialist

Job Description

Job Description

AGENCY DESCRIPTION:

AncoraTN (ATN), formerly End Slavery Tennessee, works tirelessly to nurture survivor healing and strategically combat human trafficking in Middle Tennessee. We seek to break cycles of exploitation and support survivors of human trafficking as they heal from their traumas—offering long-term, comprehensive aftercare services. Through training communities and professionals, advocating for legal changes, and implementing prevention programming, AncoraTN works to stop human trafficking before it ever begins.

AncoraTN was founded in 2012 as a faith-based, not-for-profit organization for the purpose of community awareness and education. We strive to create an environment of faith and spirituality to restore hope and a lifetime of community. We are an agency committed to trauma-informed principles and seek to promote an environment focused around a diverse and inclusive team - all working towards the mission and vision of the organization.

REPORTS TO: Chief Development and Marketing Officer

The Data and Insights Specialist role involves comprehensive data management and system optimization for donor and volunteer tracking. Key responsibilities include cleaning and organizing contact records—such as merging households, correcting misclassified entries, and establishing primary/secondary contacts—and developing standardized donor profiles with segmentation, prospecting, giving status, and stewardship tracking, including DAF and stock contributors. It also includes designing systems for capturing survey responses, event participation, and volunteer engagement in a reportable format. The position requires creating business rules, best practices, and training materials for donor entry, gift processing, and financial reporting. Additionally, it encompasses implementing campaign tracking systems, generating detailed reports and dashboards to monitor giving, donor activity, and volunteer hours, and integrating data from Apricot to support development communications.

All positions at AncoraTN interact with survivors of human trafficking from day to day. This issue is sensitive and complex. Every employee is trained in trauma-informed and strength-based approaches in order to connect with and build appropriate and encouraging relationships with survivors. We strive to create a completely judgement free work environment. Empathy, compassion, and the ability to deal with difficult situations is a must for anyone who works at AncoraTN.

Gift & Payment Monitoring

Workflow & Policy Oversight

CRM Strategy, Assessment, and Migration

Data Validation & Reconciliation

Donor & List Management

Financial Reconciliation

This position is a hybrid position with some in-office requirements for in-person meetings and events. Work is carried out primarily in an office setting with intermittent sitting, standing, walking, and some light physical activity. Most work is performed while sitting and using the computer, phone, and engaged in face-to-face conversation with staff and/or clients. Some car travel and use of personal vehicle is required. Telecommuting arrangements may be discontinued at any time at the discretion of the organization and/or supervisor.

Bachelor’s degree in Business Management, Data Analytics, Information Systems, or a related field

• Minimum of 3 years of experience in CRM systems, data hygiene and database management
• Creating and implementing business rules and best practices
• Reporting and dashboard creation for fundraising and volunteer metrics
• Campaign planning and tracking
• Donor segmentation
• Volunteer and event tracking systems
• Survey data collection and analysis

Skills

Technical Skills
• CRM platforms (e.g., Apricot/ Neon1)
• Data cleaning and deduplication techniques
• Report building and dashboard tools (e.g., Power BI, Tableau, Salesforce Reports)
• Excel or Google Sheets (advanced functions, pivot tables, etc.)
• Basic knowledge of SQL or data querying (a plus)
Analytical & Organizational Skills
• Strong attention to detail
• Ability to create and enforce data standards
• Experience in donor segmentation and tracking giving trends
• Ability to translate data into actionable insights
Communication & Training
• Ability to create training materials and lead staff training sessions
• Strong written and verbal communication skills
• Collaborative mindset for working across departments
ADDITIONAL REQUIREMENTS:
1.Initial and subsequent random drug screening is required as per agency policy.
2.A background check is required.
3.Must be willing and able to embrace and exemplify our core values.
JOB TYPE:

Part time, minimum of 3 working days per week, not to exceed 20 hours per week. Some travel may be required.

SALARY AND BENEFITS:

Hourly rate: $35/hr not to exceed 20 hours per week

Benefits:
• $150.00/ month for therapy
• Employer 403b match up to 1% of salary based on employee contributions and dependent on annual board vote. Eligible after 6 months of employment

HOW TO APPLY: To apply for this job you will submit your application directly through our online portal at No phone calls accepted for this position.

• AncoraTN recruits, employs, trains, compensates, and promotes without regard to race, color, religion, national origin, sex (including sexual orientation, gender identity, and pregnancy), age, disability, veteran status, genetic information, or any other protected status as required by applicable law.