Application Support Engineer

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.ResponsibilitiesAs an Application Support Engineer you will be responsible for acting as a software detective providing a dynamic service by identifying and solving issues within multiple components of critical business systems. You are expected to be a subject matter expert collaborate and manage the team to perform effectively take responsibility for team decisions engage with multiple teams and contribute to key decisions. Providing solutions to problems that apply across multiple teams is a vital part of this role. Master proficiency in Engineering Support is required. Master proficiency in Application Remediation is recommended. Master proficiency in IT Troubleshooting is suggested.Analyze complex software issues and develop effective solutions to maintain system stability and performance.Lead collaborative efforts across teams to ensure timely resolution of critical incidents and minimize business impact.Support continuous improvement initiatives by identifying recurring problems and proposing enhancements to processes and tools.Provide expert guidance and knowledge sharing to support team members and foster a culture of learning.Contribute to the development and documentation of best practices and standard operating procedures to elevate service quality.Specific skills supporting the following areas is requiredMainframe application programming across Johnson Controls application suite with focused knowledge of CARMS Walker Interactive and ADMIN.Mainframe core environment consists of Db2 CICS MQAssist with BRDs RACF security third party software tax calculation and disaster recovery planning and executionL2 L3 Break fixMinor EnhancementsService RequestsProblem Management as part of L3Daily system integrity verification cash feed reconciliation and interface feed checksReport distribution and adhoc reportingProgramming language proficiency in IMS Db2 COBOL Java CICS MQ AssemblerKnowledge of CA7 REXX FTP SFTPWHAT YOU NEED: Minimum 5 years of work exp. Minimum 5 years experience in Engineering Support is required.High School Diplom/GED BONUS IF YOU HAVE:Experience in Application Remediation is recommended. Master proficiency in IT Troubleshooting is suggested.Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 10/31/2026.Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex JobsRole Location Annual Salary RangeCalifornia $85/hr to 95/hrColorado $85/hr to 95/hrConnecticut $85/hr to 95/hrDistrict of Columbia $85/hr to 95/hrIllinois $85/hr to 95/hrMaine $85/hr to 95/hrMaryland $85/hr to 95/hrMassachusetts $85/hr to 95/hrMinnesota $85/hr to 95/hrNew York $85/hr to 95/hrNew Jersey $85/hr to 95/hrOhio $85/hr to 95/hrVirginia $85/hr to 95/hrWashington $85/hr to 95/hrAbout AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.Read more hereRequesting An AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us anemailor speak with your recruiter.Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.For details, view a copy of the  Accenture Equal Opportunity StatementAccenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.Accenture is committed to providing veteran employment opportunities to our service men and women.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, pleaseclick herefor additional important information.Please read Accenture’sRecruiting and Hiring Statementfor more information on how we process your data during the Recruiting and Hiring process.SummaryLocation: Chicago, Accenture Tower, Corp; Milwaukee, 790 N Milwaukee St, Corp; Dallas, 5205 N OConnor Las Colinas, Corp; Columbus, 400 W. 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