Customer Service Associate

Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items from landfills to our store racks and shelves for reuse, while providing our partners with funding for their community programs. We are "Thrift Proud," supported by millions of loyal customers and over 22,000 team members across 300+ stores. Learn more at savers.com. Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia. Summary & Positions: At Savers / Value Village, our Customer Service Associates create an excellent experience for Customers, Donors, and Team Members. We are hiring both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness, with a diverse team from many backgrounds and perspectives. To work in a purpose-driven company with a business model that positively impacts the planet and local communities. Growth and development opportunities aligned with your career interests, supported by our store expansion plans. What you get: Comprehensive onboarding and training from day one. In-house expertise through Savers University, developing and delivering robust training internally, supplemented by renowned providers. Benefits including: Bundled health plans (medical, Rx, dental, vision) Company-paid life insurance Programs for smoking cessation, diabetes management, and on-demand care 401k plan with company matching Paid time off Mental health services Savers is an E-Verify employer. Location: 1230 VFW Parkway, West Roxbury, MA 02132 #J-18808-Ljbffr