HVAC Installation Manager

Job Description

Job Description

HVAC Installation Manager | $90,000 - $120,000 Salary

Work Schedule: Monday to Friday | 7:00am to 4:00pm | some evenings & weekends

Position Overview:

• Oversee all Plumbing and HVAC Installation operations, ensuring projects are completed efficiently, safely, and to the highest quality standards.
• Monitor daily and weekly schedules to ensure efficient resource allocations.
• Collaborate with the Service and Maintenance Manager to ensure a steady flow of leads from the service department team.
• Track and analyze key performance indicators (KPIs) to drive continuous improvement.
• Conduct field visits to observe project progress and address issues proactively.
• Identify inefficiencies in installation workflows and implement solutions to improve productivity.
• Train team members to identify and act on sales opportunities and processes.
• Support supervisors in resolving complex technical and customer service challenges.
• Collaborate with supervisors to establish best practices for safety, quality, and customer satisfaction.
• Monitor labor and material budgets to ensure the profitability of the department.
• Working daily in Service Titan; our cloud-based CRM.

Redlands Plumbing Heating & Air Conditioning, Inc. | Redlands CA.

For over 127 years, we've proudly served our local community, with 90% of our work performed within 30 miles of home. When you join our team, you're not just doing a job, you're serving others throughout Redlands and the Inland Empire.

We are a stable, growing, and profitable company built on a strong reputation, loyal customers, and long-term team members.

Why Join Our Team?

• Team-oriented culture where your voice is heard and valued
• Opportunity to play a key role in building a high-performing team
• Ongoing investment in your training and professional growth
• Supportive ownership and leadership team
• Highly rated by both customers and employees
• Strong local reputation and established customer base

Benefits:

• 100% Employer-Paid, Employee-Only Medical Insurance
• Employer-Paid, Employee-Only $50,000 Basic Life Insurance
• Dental, Vision, Aflac & Additional Life Insurance Voluntary Plan Options
• 401k Retirement Plan with 2% Employer-match
• 6 Paid Company Holidays
• 40 Hours Paid Vacation Annually
  • Expanded vacation benefits for long-term employment offered
• 40 Hours Paid Sick Leave Annually
• 2 Bereavement Paid Days per Year
• Company Provided Uniforms
• Company Vehicle & Gas Card
• Company Phone or Reimbursement

Qualifications:

• 5 + years of management or leadership experience within the service industry
• HVAC & Plumbing management / supervisor experience - Desired
• Valid driver's license and insurable driving record
• Demonstrated ability to manage teams and drive performance improvements
• Strong organizational, communication, and problem-solving skills
• Advanced customer service and follow-up abilities
• Microsoft Office experience (Excel & Word)
• Knowledge of HVAC and/or Plumbing systems, installation processes and codes - Desired
• NATE Certifications (Core, AC Install, Air Distribution, Gas Heat) - Desired
• Experience using Service Titan - Desired