Production Supervisor II

Job Summary Supervise the processing of wares and ready-to-wear (textiles, shoes, bin, electronics, books, furniture, housewares, new / purchased goods, and identification of potential Ecommerce items) preparing items for shipment and sale. Essential Duties Coordinate and supervise production and dock staff in the preparation for shipment for retail sale of processed items, including establishing and maintaining an efficient pace for goods processing, ensuring product is properly processed, and ensuring that established standards of quantity/quality are being met. Monitor production goals, sales and distribute product accordingly. Schedule resources including labor, space, inventories and supplies as they relate to the processing of items. Supervise staff, including the selection, promotion, demotion, discipline/termination, training (including safety) performance appraisal and salary change recommendations for staff, according to Company policy. Complete and submit required paperwork to ensure proper administration of established systems. Process payroll for employees, maintaining confidentiality in this and all other personnel-related functions and procedures. Assist with coordinating and supervising dock staff in the offloading and loading of merchandise from Goodwill Central Coast trailers (donation sites), home pickups and store returns, ensuring product is properly distributed for processing and/or sale as appropriate and that established standards of quantity/quality are being met. Ensure the maintenance and proper use of equipment including hand trucks, pallet jacks, compactor, baler, and forklifts. Assist / manage salvage and receiving operations, including ensuring that salvage is properly prepared, tracked and salvage tickets are completed and distributed. Develop a safe work environment through training staff in safe work practices, communicating periodic safety information, and performing safety inspections. Secondary Duties Supervise and report on client progress/development as applicable. Perform related duties as assigned. Education and Credentials High school diploma or equivalent. License and Certification Valid Class C California Driver’s License; forklift operation certification. Experience Required Two years progressively responsible material handler experience, including one year in a lead capacity, or equivalent. Knowledge Required Material handling techniques and use of material handling equipment. Basic math skills. Familiarity with typical computer programs and computer operation. Familiarity with Goodwill Central Coast’s mission and general company policies/procedures. This will be learned through on-the-job training. Equipment Used Typical material handling equipment, vehicles, and forklift. Typical office equipment. Skills, Aptitudes, Temperaments Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to deal with people beyond giving and receiving instructions. Ability to understand others’ feelings and personal viewpoints and adapt accordingly. Ability to drive vehicles and forklifts in the transaction of Company business. This requires good driving record, and may require the ability to provide evidence of personal liability insurance. Ability to coordinate eye/hand/foot movement to safely maneuver in and out of trucks and trailers, operate vehicle controls, walk up and down ramps and lift and/or stack donations. Ability to accept responsibility for the direction, control or planning of an activity. Ability to make generalizations, evaluations or decisions based on various situations or criteria. Ability to maintain self-control and composure when confronted with emergency, critical, unusual or dangerous situations. Ability to perform a variety of duties, changing from one to another without losing efficiency or composure. Ability to maintain confidentiality in the transaction of duties. Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member. Job Setting Work is performed on a sheltered, but unenclosed loading dock. The temperature and exposure to elements will fluctuate depending on weather conditions. Dust and dirt is controlled by daily cleaning of the work area. There are occasional fumes from the trucks. There is occasionally handling of household toxic products received in donations. Work is completed independently but in cooperation with whole department. There is occasional contact with public. The work pace is sometimes hectic with occasional periods of high activity. The noise volume is moderately high throughout the day depending on the amount of activity, equipment and vehicles in operation and radio operation. Material handling equipment (forklift, hand truck, movable containers/racks) and trucks may be operated in or near work area. Walking on uneven ground (when going up and down ramps) is occasionally required. Otherwise, ground and work surface is even. Emotional Effort The job requires some emotional effort involving occasional short deadlines. The work environment is varied with occasional periods of high activity/demand. #J-18808-Ljbffr