Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has proudly served the community since September 2007 and is a close-knit team of four full-time members. Weve built a strong foundation focused on consistency, service, and long-term growth.

Im a graduate of Illinois State University with a Bachelors degree in Accounting, and we are proud members of the Helotes Chamber of Commerce, staying actively connected to the local community.

For our team, we offer a retirement plan with a company match, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is positive, encouraging, and growth-focused. Were looking for someone who is motivated, dependable, and eager to grow - someone who values being part of a supportive team while building a long-term career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Kristin Sorensen - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.