Principal Program Manager, Auto & Industrial

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometrys digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

The Principal Program Manager owns a portfolio of Xometrys most complex and highest-value production programs often several concurrent programs of $5M or more each from award through launch and into steady-state supply. This person is the primary point of contact for the customer leads the cross-functional and partner teams that deliver the program and is accountable for quality delivery and financial results.

Alongside individual programs this role improves how Xometry runs programs overall. The Principal Program Manager sets the standard for program management practice drives operational improvements that let the program portfolio scale and mentors other program managers on the team.

This role reports to the Director Strategic Program Operations.

How Youll Contribute:

Own Strategic Production Programs End to End

• Lead multiple concurrent complex production programs often $5M or more each from opportunity and award through first article launch and repeat production
• Build and manage detailed program plans that meet customer and internal requirements for scope timeline quality and cost
• Run programs using the Xometry Product Development Process aligned with Advanced Product Quality Planning (APQP)
• Manage program budgets and financials including tooling capital and margin and drive actions to meet financial objectives
• Track launch and production metrics including timeline adherence on-time delivery quality customer experience and program financial results

Lead Customers Partners and Cross-Functional Teams

• Serve as the primary point of contact for customer program engineering quality and procurement teams
• Lead cross-functional teams across Sales Field Deployed Engineering Quality Supply Chain Planning and the Partner Network to deliver each program
• Hold manufacturing partners accountable to program commitments and work with them on capacity schedule and quality issues
• Coordinate resources partner capacity and dependencies across concurrent programs identify risks early escalate when needed and lead mitigation and recovery across customer partner and internal teams
• Communicate program status through regular reviews with customers and internal leadership
• Find opportunities to expand programs within existing accounts and bring them to Sales and Account Management

Improve How Xometry Runs Programs

• Lead cross-functional operational initiatives that improve program efficiency scalability and repeatability
• Define and monitor program KPIs and use data to find and drive improvements
• Apply Lean principles and operational best practices to program workflows and identify opportunities for automation and process improvement
• Develop and maintain program management standards templates and playbooks for the team
• Work with Product and Engineering to improve the tools and systems that support program execution

Develop the Program Management Team

• Mentor and coach program managers on launch planning customer management financial management and structured problem solving
• Serve as the escalation point for difficult program issues across the portfolio
• Help onboard new program managers and contribute to hiring

What You Bring To Xometry:

Core Qualifications

• Bachelors degree in Engineering Business Operations Supply Chain or a related field
• 12 years of program or project management experience including leading production programs in a manufacturing environment
• Manufacturing experience across processes such as CNC machining injection molding sheet metal stamping die casting or extrusion
• Demonstrated success running multiple concurrent complex programs often $5M or more each from award through launch and into repeat production
• Working knowledge of APQP and related quality planning practices
• Experience managing program budgets timelines scope and financial results
• Experience leading cross-functional teams and managing supplier or contract manufacturer performance
• Strong analytical problem-solving and facilitation skills in technical and manufacturing settings
• Strong written and verbal communication including executive-level presentation skills

How You Work

• Hands-on and accountable willing to get into the details to keep a program on track
• Credible with a customers program director and with a partners plant manager
• Structured and data-driven acting on program signals before issues become escalations
• Customer focused with clear and proactive communication
• Builds processes and standards that others can follow
• Comfortable working independently and as part of a team in a fast-paced environment

Location and Travel

• Remote or hybrid
• Approximately 25% travel to customer and partner facilities
• Must be ITAR eligible meaning a U.S. person as defined by the International Traffic in Arms Regulations (22 C.F.R. 120.62) such as a U.S. citizen or national lawful permanent resident or individual granted asylum or refugee status because this role requires access to export-controlled information

Preferred Qualifications

• 5 years of military experience such as service in program management acquisition logistics or operations roles
• PMP certification
• Lean or Six Sigma certification
• Experience in automotive aerospace defense or industrial manufacturing
• Experience with PPAP AS9102 first article inspection or other customer launch requirements
• Familiarity with ERP systems Salesforce BI tools such as Tableau or Looker and project management tools such as Smartsheet Jira Asana or Microsoft Project
• Experience in a high-mix contract manufacturing or manufacturing marketplace environment

The estimated base salary range for new hires into this role is $116000-$143000 annually annual bonus depending on factors such as job-related skills relevant experience and location. We also offer a competitive benefits package including 401(k) match medical dental and vision insurance; life and disability insurance; generous paid time off including vacation sick leave floating and fixed holidays maternity and bonding leave; EAP other wellbeing resources; and much more.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Required Experience:

Staff IC