Maintenance Controller

Maintenance Controller

An exciting opportunity has arisen for an experienced HGV / LGV maintenance professional to join a fast-paced and highly supportive fleet operation in a hybrid office-based role. This position is ideal for someone with a strong technical background in commercial vehicle maintenance who enjoys problem solving, supplier management and keeping fleets moving efficiently while delivering outstanding customer service. You'll play a key role in managing scheduled and reactive maintenance, minimising vehicle downtime, controlling repair costs and building strong working relationships with suppliers and customers alike.

Key responsibilities of the Maintenance Controller include:

• Manage and coordinate scheduled and unscheduled maintenance for HGV & LGV fleets
• Proactively reduce vehicle downtime (VOR) and return vehicles to service quickly and efficiently
• Authorise repairs while ensuring all work meets quality, compliance and budget standards
• Review vehicle history, warranties and repair records to minimise unnecessary costs
• Liaise daily with suppliers, workshops, repairers and customers to ensure smooth operations
• Negotiate repair costs in line with supplier agreements and national parts pricing
• Monitor fleet maintenance spend and support KPI performance targets
• Source parts where required to reduce downtime and speed up repairs
• Support maintenance teams, supplier advisors and customer coordinators within a busy service environment
• Escalate unresolved technical or supplier issues where necessary
• Maintain accurate records, reporting, and cost tracking for warranty and goodwill claims
• Build strong relationships with suppliers and customers while delivering excellent service standards

Maintenance Controller experience/skills required include:

• Previous experience as an HGV/LGV Technician, Workshop Controller or within a maintenance control environment
• Strong understanding of commercial vehicle maintenance standards and repair processes
• Experience managing fleet maintenance, scheduling, VOR control or contractor repair networks
• Excellent knowledge of repair times, maintenance costs and cost control processes
• Strong communication and negotiation skills with the ability to influence at all levels
• Ability to work independently, prioritise workloads and see tasks through to completion
• IT literate with experience using Excel and reporting systems
• A proactive and solutions-focused approach to problem solving
• Experience with Audatex or bodyshop repair processes would be advantageous but not essential

If you have a strong commercial vehicle maintenance background and enjoy keeping operations running efficiently behind the scenes, this could be an excellent next step in your career so please apply to this advert with an updated copy of your CV