Team Member

Job Description As a valued team member, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, high fives, mastering the art of phone etiquette, guiding new members through sign‑ups and tours, and ensuring our space sparkles with cleanliness. Pay Range: $19.29 - $20.76 per hour Responsibilities Welcome, greet, and interact with all members, prospective members, and guests Provide membership information and facilitate tours Complete daily cleaning tasks and maintain an exceptionally clean gym presentation Manage membership sign‑ups, answer phones, process point‑of‑sale transactions, and address member concerns Assist with billing issues and disputes, escalating to leadership when necessary Regularly review and complete training materials and updates in the Learning Management System (LMS) Maintain knowledge and help members with amenities, membership offerings, fitness programs, and equipment functions Make and serve smoothies, ensuring they meet customer specifications and maintaining quality standards Attend and participate in regularly scheduled team meetings Perks & Benefits 401(k) Free CPR, First Aid, and AED training (required, if not already certified) Free food handler training and certification (for locations with smoothie bar only) Free Chuze Fitness membership Discounts on retail and smoothie purchases and through vendor partners Growth opportunities Additional perks and benefits for full‑time employees Physical Requirements Read, write, and speak clearly in English Walk and climb stairs while touring the gym Bend, kneel, and perform repetitive arm movements Stand for long periods Operate computer equipment Lift at least 50 lbs #J-18808-Ljbffr