Senior Associate, Experiential - Lifestyle

Job Description Join Lifestyle Experiences and help deliver standout, customer-first Sapphire moments across culture, dining, and community. You will support signature tentpoles and always-on experiences that deepen engagement and create lasting cardmember value. As a Senior Associate, Experiential in Lifestyle, you support the strategy and execution of best-in-class experiences for Sapphire cardmembers, including cultural tentpoles, EEEEEATSCON, and restaurant-based events throughout the year. You coordinate agencies, partners, and internal teams to deliver polished events with strong operational discipline. You manage details end to end and help ensure experiences meet quality expectations and align with firm standards. Job responsibilities Manage and support both external agencies, restaurant partners, and internal teams working across our event franchises including EEEEEATSCON (The Infatuation's multi-annual food festival) and our “Dinner on the” series Plan and coordinate logistics for all events, including scheduling meetings and drafting agendas, contract negotiations, guest lists, travel, run of show documents, talent and entertainment programming, transportation, equipment, decor, and marketing materials Build and grow client relationships across different business units within JPMorganChase as well as various external partners and brands Drive compliance with applicable laws, rules and regulations set out by the Firm and ensure events are consistently adhering to Policy Oversee client experiences from conception through post-event, managing on-site preparations, production, and event breakdown, ensuring consistent, high-level service throughout all phases Serve as on-site point for all events, ensuring smooth event execution with the ability to troubleshoot conflicts that may arise Generate and deliver comprehensive recap reports Required Qualifications, Capabilities, And Skills 3+ years in a project management or experiential role within a complex and dynamic environment Passionate about all things events, restaurants, and consumer experiences – always ensuring top service quality, client management, and event success Strong interpersonal skills, with the ability to interact with colleagues at all levels Proficiency to identify issues and resolve them with a sense of urgency as a great team player Must be flexible and able to deal with multiple, changing priorities independently with minimal supervision Preferred Qualifications, Capabilities, And Skills Financial services experience and familiarity with Chase Sapphire rewards and benefits a plus, but not required Experience working with restaurants or the hospitality industry Flexible to travel both domestically and internationally Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies. #J-18808-Ljbffr JPMorganChase