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Customer Care Specialist

IFB Solutions

IFB Solutions in Winston-Salem, NC seeks a Customer Care Professional - Soft Sales to support a remote contact center environment. You will respond to inquiries, resolve issues, and educate customers across multiple channels (phone, email, SMS, chat). You will use soft sales techniques to offer product or service recommendations, maintain CRM records, and collaborate with teammates to improve processes. Bilingual English/Spanish is a plus; flexible hours are required. #J-18808-Ljbffr

Vacancy posted 3 days ago
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