Social Worker / Case Manager (QBHS)

Qualified Behavioral Health Specialist (QBHS) - Community Services

Location: Bedford Heights, OH (serving Bedford Heights, Elyria, Lorain & Cleveland)
Employment Type: Part-Time (15-27 Billable Hours per week). Option to advance to Full-Time employment after 90 days once meeting 28+ billable hours.

Family Solutions is a mission-driven, community-based behavioral health organization committed to delivering compassionate, culturally responsive mental health services. We are seeking a part-time Qualified Behavioral Health Specialist (QBHS) to join our Community Services team, providing direct support to individuals and families across Northeast Ohio.

About the Role

The QBHS plays a critical role in helping clients stabilize, build coping skills, connect to resources, and achieve their treatment goals. This is a hands-on, field-based position supporting clients in their homes, schools, community settings, and occasionally in our Bedford Heights office or through virtual appointments.

You will provide structured community psychiatric support, crisis response, case management, and ongoing engagement that helps clients stay connected to services and improve functioning in daily life.

What You'll Do

• Deliver Community Support Services (CS): Provide person-centered skills-building, emotional support, and rehabilitation services that help clients increase independence and daily functioning.
• Assist with Clinical Evaluations: Gather client history, current concerns, strengths, and support system information needed by clinical staff to guide diagnosis and treatment planning.
• Support Treatment Planning: Work with the client and treatment team to develop, update, and implement individualized treatment goals.
• Provide Case Management: Help clients access community resources such as housing support, transportation, food assistance, school supports, and medical/behavioral health services.
• Respond to Crises: Offer de-escalation, support, and connection to appropriate services during client crises.
• Document Services Promptly: Complete progress notes within 24 hours and ensure all EHR documentation is accurate, timely, and compliant with agency and Medicaid standards.
• Coordinate Care: Communicate with care teams, schools, families, community agencies, and other supports to ensure continuity of services.
• Promote Recovery & Skills-Building: Help clients develop coping mechanisms, problem-solving abilities, emotional regulation skills, and community functioning skills.
• Hybrid Service Delivery: Provide services through:
  
  • Office-based appointments at our Bedford Heights site
  • Virtual sessions when clinically appropriate
  • Community visits across Bedford Heights, Elyria, Lorain, and Cleveland

What We're Looking For

• Education:
  
  • Qualified Behavioral Health Specialist I - High Diploma + 3 years of experience ($15-25)
    Qualified Behavioral Health Specialist II - Bachelor's degree in psychology, counseling, rehab counseling, or a related field with at least two years of related experience preferred. ($18-28)
    Qualified Behavioral Health Specialist III - Master's degree in psychology, school psychology, counseling, vocational rehabilitation, or a closely related field is highly preferred. ($25-35)
• Experience: Community mental health or social services experience strongly preferred.
• Training: Must be able to complete CPR, First Aid, and de-escalation training.
• Requirements:
  
  • Valid Ohio driver's license
  • Reliable transportation for community visits
  • Ability to pass BCI, drug screen, and compliance checks
• Skills: Empathy, communication, documentation accuracy, reliability, cultural competency, and the ability to work independently in the field.

Why Join Family Solutions

• Make a direct impact on individuals and families in your community
• Supportive, collaborative, culturally grounded team environment
• Career growth and professional development opportunities
• Hybrid role with flexibility and meaningful fieldwork
• Competitive compensation and flexible scheduling options

If you're passionate about supporting individuals in the community and helping them build skills for long-term stability, we invite you to apply. Join our mission at Family Solutions as a QBHS.