Front Desk Sales
Heights Wellness Retreat - Raleigh
Benefits:
401(k)
At Heights Wellness Retreat, we believe that every person is an unstoppable force in their own life—and wellness is the catalyst that makes that transformation possible.
We're not just a retreat; we’re a sanctuary where physical, emotional, mental, and spiritual well-being intersect. And now, we’re looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths. This is a sales role built on relationships, empathy, and expert communication.
Company Uniqueness
Serene and Tranquil Areas
Best-in-the-industry equipment
Innovated therapies – Halo Salt Therapy, Infrared Sauna, Cryotherapy, Lymphatic Drainage Technology and more
Benefits/Perks
Flexible Scheduling
Growth Opportunities
Paid Training, Employee Discounts and more
Digital Workspace
Stunning Retreats
Competitive pay with commission and bonus opportunities
Health Insurance
401(k ) matching
Employee Discounts
Opportunities for advancement
PTO
Parental Leave
Wellness Resources
Schedule/Expected work hours
6–8-hour day and evening shifts
Full and part-time positions available
Minimum one-weekend shift (Saturday or Sunday)
Responsibilities
Lead personalized consultations to understand each guest’s wellness goals.
Present tailored membership options and guide guests through their next steps.
Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
Support daily Retreat operations including check-in, transitions, and front desk excellence.
Excellent phone etiquette with an upbeat tone and strong articulation.
Collaborate with therapists and team members to ensure a seamless, elevated experience.
Qualifications
1-3 years of experience in sales, guest services, or a wellness-focused environment.
Previous experience in membership sales is required.
Natural ability to connect, listen, and inspire trust.
Proficient with basic computer software and quick to learn new systems.
Fast learner with a positive and energetic demeanor.
Strong critical thinking skills, especially in resolving customer conflicts.
Thrives in collaborative team settings.
Company Overview – At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a sanctuary dedicated to nurturing not only our guests' journeys but our team members’ personal and professional growth. When you join Heights Wellness Retreat, you’re not just starting a job—you’re joining a movement dedicated to lifting others and yourself. Let us help you rise to your full potential.
Core Values
Anything is Possible
Lead with Heart
Purpose over Pride
Fiercely Obsessed with Success
Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.
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