HEZ Outreach and Engagement Specialist

Job Description

Job Description

Description:

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.

JOB SUMMARY:

The HEZ Outreach and Engagement Specialist will work to provide outreach opportunities for patients assigned to the Health Equity Zone panel and community residents who lack access to basic needs and information of services. Build and operate social media outlets to reach a wide range of community members in the Cranston area. Help educate residents on HEZ and HEZ projects, work with local partner organizations to outreach residents of Cranston and what is available to them. To increase patient penetration into the community social service agencies for a wide range of social service issues. To be involved in LIT meetings to report to team of ideas and progress.

WORK SCHEDULE DEMANDS:

• Full time, 35 hours per week.
• Due to the nature of the work and level of responsibility, this individual maintains a flexible schedule, which may go beyond a regular workweek.
• Grant-funded with possibility for extension

KEY RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Provide outreach/in-reach to residents of Cranston and surrounding areas. Provide education of services available in the Cranston area. Offer assistance to help set appointments for residents.
• Create and outreach on social media platforms. Engage with stakeholders to help boost HEZ social media platforms and educate community of services available to them.
• Attend meetings to share and obtain information for outreach platforms and to contribute with new ideas for HEZ program.
• Provide structured resident education through letters, phone, face-to-face encounters, and internet platforms. Engage in follow-up conversations and offer assistance to individuals.
• Distribute outreach materials to community members, partner organizations and businesses to build coverage option awareness.
• Develop, discover, and attend community events in order to promote the HEZ program and opportunities.
• Collaborate with various local organizations to build awareness of the HEZ program and build referral linkages.
• Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
• Accurately provide required reporting to track goal achievement and client satisfaction.
• Assist in the development and implementation of organizational outreach and engagement initiatives.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

• CHW certified or currently obtaining (preferred)
• Must be able to travel with use of a personal vehicle and have proof of vehicle insurance
• Must possess the ability to read and interpret documents
• Must possess the ability to write routine reports and correspondence
• Must possess the ability to speak effectively before groups and actively engage the public in outreach situations
• Must possess the ability to interact respectfully with diverse cultural and socio-economic populations
• Oral and written communication skills at a level typically acquired through completion of a bachelor’s degree program in public health, health education, communications or related program
• An equivalent combination of education and experience will be considered
• Knowledge of the health and human services infrastructure
• Ability to effectively develop and nurture relationships with a diverse group of stakeholders
• Ability to work independently and coordinate multiple tasks
• Ability to enthusiastically communicate with potential enrollees
• Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications, and Microsoft operating system

Our Benefits

Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 13 available paid holidays for full-time employees and some benefits are included for part-time employees.

CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients. We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by federal, state, or local law.