Pre-Demand Case Manager - Personal Injury Firm

Job Description

Job Description

Pay: $22.00 - $25.00 per hour

Why This Is a Great Opportunity

• Play a critical role in helping injured clients move smoothly through treatment and toward resolution
• Be part of a respected, high-volume personal injury practice with strong internal systems
• Take ownership of cases during a meaningful phase where organization and follow-through matter most
• Work closely with attorneys, medical providers, and insurance carriers in a fast-paced environment
• Enjoy long-term stability, full benefits, and clear opportunities to grow within pre-litigation
• Performance-based bonuses may be available based on productivity and results
• Base salary plus a monthly bonus program.

Location

This is a fully on-site position based in Lancaster, California, ideal for candidates who enjoy in-person collaboration and structured case workflows.

Note

This role requires prior personal injury pre-litigation experience, including hands-on involvement with medical records, treatment tracking, and demand preparation.

About Us

We are a well-established personal injury law firm known for hands-on client care, strong internal processes, and a results-driven mindset. Our team takes pride in guiding clients through the most difficult moments of their lives while building cases that lead to meaningful outcomes. We value accountability, compassion, and professionals who take ownership of their work. Confidential Employer.

Job Description

• Manage personal injury cases through the treatment and pre-demand phase
• Maintain consistent communication with clients regarding treatment progress and case status
• Track and monitor medical treatment to ensure completeness before demand preparation
• Request, follow up on, and organize medical records and billing statements
• Review medical documentation for accuracy and completeness
• Prepare comprehensive demand packages and demand letters for insurance carriers
• Communicate with insurance adjusters regarding records, liens, and supporting documents
• Maintain detailed and timely case notes within the case management system
• Ensure deadlines, follow-ups, and pre-litigation milestones are consistently met
• Support attorneys and legal staff with pre-litigation case management tasks as needed

Qualifications

• Prior experience in a personal injury law firm required
• Experience as a Pre-Demand Case Manager, Case Manager, or Pre-Litigation Specialist strongly preferred
• Working knowledge of personal injury claims and insurance procedures
• Experience obtaining and reviewing medical records and medical billing
• Strong written and verbal communication skills
• Excellent organization and time-management abilities
• Comfortable managing a high-volume caseload independently
• Proficiency with Microsoft Office and legal case management software

Why You Will Love Working Here

You will join a collaborative legal team that values structure, clear expectations, and mutual support. This role offers meaningful responsibility, direct client impact, and the chance to build a long-term career within a stable and growing personal injury practice.

JPC-1407

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Vision insurance