Sales Consultant

Job Description

Job Description

Sales Consultant
Westfield Culver City Mall | Acura of Los Angeles Westside

Acura of Los Angeles Westside is growing and seeking enthusiastic, guest-focused individuals to join our team as Sales Consultants. This role is perfect for professionals who enjoy building relationships, explaining products, and delivering a luxury, consultative sales experience—not high-pressure tactics.

If you enjoy technology, people, and helping guests make confident decisions, we’d love to meet you.

What You’ll Do

As a Sales Consultant, you are the primary point of contact for our guests from introduction through delivery. Your focus will be on education, trust-building, and creating an exceptional Acura ownership experience.

Responsibilities include:

Greeting and engaging guests in a warm, professional manner

Learning each guest’s needs and guiding them to vehicles that fit their lifestyle

Demonstrating vehicle features and technology in the showroom and during test drives

Explaining Acura benefits, warranties, and ownership programs

Assisting guests through the purchase process in coordination with management and F&I

Supporting vehicle deliveries, including:

Bluetooth and phone pairing

Navigation and infotainment setup

Driver-assist and safety features

Following up after delivery to ensure satisfaction and answer questions

Maintaining CRM activity and guest communication

Staying current on Acura models, trims, incentives, and technology

Supporting special events, product launches, and showroom initiatives

Qualifications

We’re looking for someone who is:

Passionate about customer service and luxury experiences

Comfortable communicating in person, by phone, and digitally

Tech-savvy and eager to learn vehicle features and digital tools

Professional, organized, and dependable

Able to multitask in a fast-paced, guest-focused environment

Bilingual Spanish/English strongly preferred

At least 18 years old with a valid driver’s license and clean driving record

Previous experience in sales, hospitality, retail, or customer service is preferred but not required. Automotive experience is a plus — we provide training.

Physical Requirements

Standing and walking for extended periods

Frequent use of hands and arms for demonstrations

Occasional bending, stooping, or lifting up to 50 lbs

Reasonable accommodations available for individuals with disabilities

Compensation & Benefits

California Pay Transparency Disclosure

Commission opportunity: Yes (performance-based)

Compensation may vary based on experience, performance, and business needs

Benefits Include:

Paid training and ongoing career development

Medical, Dental, and Vision insurance for eligible employees and dependents

401(k) with company match

Paid Time Off and paid holidays

Partial cell phone reimbursement

Employee discounts

Supportive, team-oriented environment in a luxury dealership setting

About Us

Acura of Los Angeles Westside is LA’s newest luxury automotive destination, located inside the Westfield Culver City Mall. We are redefining the dealership experience with a strong focus on hospitality, transparency, and personalized service.

Acura of Los Angeles Westside is an Equal Opportunity Employer and celebrates diversity in our team.