Office Assistant II

Office Assistant II

Location: Virginia Beach, VA

Pay Rate: $16.83

Job Duties

• Provide administrative and data collection support to the Children's Services Act (CSA) Office.
• Support the CSA Administrator, Community Policy Management Team (CPMT), Family Assessment and Planning Team (FAPT), and Office of Program Support (OPS).
• Prepare member packets and assist with documentation for CPMT and FAPT meetings.
• Open and close cases and serve as a central point of contact for public inquiries.
• Answer and direct incoming calls, emails, and inquiries.
• Coordinate and schedule meetings, webinars, and training sessions.
• Receive, process, and distribute incoming mail.
• Maintain client files, records, and filing systems.
• Scan, copy, and distribute documents to providers and caseworkers.
• Assist with meeting minutes and data collection for reporting purposes.
• Collect and track provider and caseworker information related to Medicaid approvals and denials.
• Maintain provider contracts and files.
• Support audits, quality assurance reviews, policy development, and records management activities.
• Develop and maintain tracking systems for reports and deadlines.

Qualifications

• Combination of education beyond high school and/or experience equivalent
• Strong administrative, organizational, and record-keeping skills.
• Proficiency with Microsoft Office, computers, multi-line phone systems, and office equipment.
• Ability to manage multiple priorities and maintain accuracy in a fast-paced environment.

Weekly pay and benefits available!

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