Performance Specialist

Job Summary This position is responsible for consulting with clients and service team members regarding client performance improvement needs, then developing or recommending appropriate performance improvement/training solutions that provide value, positively impact our clients’ businesses, and result in retention and growth. Responsibilities Respond to and initiate client service requests. Consult with client business owners and leaders regarding organizational and employee performance gaps, including conducting needs analysis. Develop, recommend, and promote performance improvement/training solutions. Facilitate strategic initiatives such as teambuilding, process analyses, culture improvement, change management, and executive leadership retreats. Facilitate and coordinate training programs using existing materials and content. Educate and encourage client usage of Insperity Learning Portal. Establish methods of measuring business impact of performance/training solutions. Use appropriate methods of dealing with human behavior in a variety of business circumstances. Execute level of care playbook through authentic and intentional delivery as a client advocate. Collaborate with team members to create service plans that align with client business strategy. Participate in prospect meetings with Sales and Service Team members. Qualifications Bachelor’s Degree or equivalent work experience required. Four to five years of work experience in performance improvement and training required. Experience consulting with small to medium‑size businesses preferred. Maintaining active membership in a professional organization preferred. Training certification (DDI) preferred or must be obtained within three to four months of hire date. Human Resources knowledge and broad exposure to various HR disciplines. Strategic and critical thinking skills. Strong business acumen. Proven success influencing leaders and positively impacting business results. Effective presentation skills using visuals and other media. Multi‑tasking and ability to handle multiple priorities. Effective written and verbal communication skills. Effective problem solving and decision‑making skills. Customer service experience in a team environment. Ability to manage multiple projects and requests on an ongoing basis. Proficient use of Microsoft Office and ability to learn other application programs as needed. Compensation Range (Denver, CO): $68,040 - $77,411 Insperity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law, including criminal arrest and/or conviction records. #J-18808-Ljbffr