Senior Manager, AI-Driven Customer Experience Insights
CVS Health
CVS Health Corporation is seeking a Senior Manager for Customer Experience Intelligence. This role involves embedding AI and machine learning to enhance understanding and action on customer insights. You will lead a team, analyzing customer experience signals and translating complex data into insights for senior leadership to improve enterprise experiences. Candidates should have significant experience in AI applications, data analysis, and customer strategy. The position offers competitive pay, benefits, and a hybrid/remote work environment. #J-18808-Ljbffr
- CVS Health in Providence, Rhode Island is looking for a Senior Manager, Customer Experience Intelligence to drive a customer-centric culture. This role emphasizes AI and data-driven insights to enhance healthcare experiences for customers and colleagues. As a leader, you...SeniorFull time
$75.4k - $199.14k
## Senior Manager, Customer Experience Intelligence (AI & Insights)Applyremote type: Remote/Hybridlocations: RI - Work from hometime type: Full timeposted on: Posted... ...signals across digital, operational, and AI-driven channels (e.g., sentiment, competitive positioning...SeniorHourly payFull timeTemporary workLocal areaRemote work$97.5k - $131.63k
...We’re looking for a Senior Solution & Customer Marketing Manager to drive... ...Software’s Agentic AI platform. Reporting... ...adoption. Sharpen Insights to Attract & Engage... ...strategic messaging, driven by competitive positioning... ...QUALIFICATIONS 5-7 years of experience in a B2B software...SeniorRemote workWorldwide- CVS Health is seeking a Senior Manager of Enterprise Customer Experience Analysis in Woonsocket, Rhode Island. This role involves leading analysis of customer experience signals and implementing AI-driven insights to optimize health outcomes. The successful candidate will...SeniorFull time
$171.6k - $392.1k
...ServiceNow – ServiceNow AI Architect Senior Manager In the digital economy... ...relationships and obtain experiences that will define your career... ...our clients to enable AI-driven transformation across user... ...recommendations and contribute insights to strategic roadmaps...SeniorSummer holidayWorldwideFlexible hours$144k - $329.1k
...working world. Role AI & Data - Data Architecture – Senior Manager – Power &... ...professional with solid experience in the automotive... .../ Manufacturing / Customer Growth. The ideal... ...to bring data to insights and enable the use... ...Quality AI/Agentic AI driven data operations with...SeniorSummer holidayFlexible hours$171.6k - $392.1k
ServiceNow - ServiceNow AI Architect Senior Manager Location: Anywhere in Country At EY,... ...closely with clients to enable AI‑driven transformation across user experience, agentic workflows, and robust... ...‑practice recommendations and insights to strategic roadmaps. Lead client...SeniorSummer holidayFlexible hours$82.94k - $182.55k
...convenient and compassionate health experience. At CVS Health®, you'll be... ...time. Position Summary The Senior Manager, Customer Strategy & Business... ...Consumer Marketing - connecting insights, strategy, and execution to... ...enable aligned, customer‑driven decision‑making Strategic...SeniorHourly payFull timeTemporary workWork experience placementCasual workWork at officeLocal areaRemote work$100k - $140.4k
...drive growth through strong customer relationships, strategic... ...territory planning, and data‑driven insights. Maintain deep account knowledge... ...(FAS), and Product Management teams. Oversee quoting, proposals... ...ensure a seamless customer experience from opportunity through...SeniorTemporary workWork at officeRelocation$115.4k - $251.6k
...Career Level: IC5 | Senior Individual... ...Product Marketing Manager to define how Oracle Autonomous AI Lakehouse is understood... ...product marketing experience in enterprise cloud... ...scratch, including customer segmentation, competitive... ...qualitative and quantitative insights into decisive...SeniorTemporary workFlexible hours- ...You will leverage your expertise in Adobe Customer Journey Analytics to design analytics... .... Ideal candidates should have relevant experience, strong skills in data analytics and visualization... ...a proven ability to deliver actionable insights. The role offers a hybrid work model,...Senior
$106.61k - $284.28k
...Health as a Sr. Manager, Frontline... ...Digital team. The Senior Manager is responsible... ...-performing customer and/or... ...exceptional customer experience, rapid issue resolution... ..., and data‑driven decision‑making... ...customer insights and improve service... ...systems, AI/automation, knowledge...SeniorHourly payFull timeTemporary workWork experience placementLocal area$100k - $231.54k
...through advanced analytics and strategic insights. In this senior leadership role, you will lead the... ...of multi-source data to drive data-driven decision-making. The ideal candidate... ...field, strong analytics skills, and experience in healthcare settings. This role offers...Senior- ...financial services firm seeks a remote Senior Manager, Product Manager for its Capital One Shopping... ...drive product initiatives using data insights and lead software teams to enhance... ...competitive compensation and supports a customer-first mindset while contributing to innovative...SeniorRemote job
$90.75k - $200k
Senior Manager, Market Research & Insights Location: Providence, RI, US, 02903 Requisition ID: 16798 IGT (NYSE:... ...entertaining and responsible gaming experiences for players across all channels... ...internal business functions and are also customer facing, US team more than others...SeniorLocal area$170.6k - $390k
...The opportunity The Senior Network Security Architect... ...team as a Senior Manager in Cybersecurity Engineering... .... Deep technical experience in Zero Trust and Network... ...Enabled by data, AI and advanced technology... ...transactions. Fueled by sector insights, a globally connected,...SeniorSummer holidayRemote workFlexible hours$161.5k - $184.3k
...leading financial services company is seeking a Senior Marketing Analyst to provide data-driven insights for their B2B growth strategy. You will partner... ...years in marketing analytics and strong people management experience. The salary for this remote position ranges...SeniorRemote work$115.3k - $264.1k
...leverage emerging AI technologies to drive... ...a strong data-driven mindset, using metrics and insights to guide decisions,... ...engineering, product management, architecture, security... ...program management experience leading large-scale... ...U.S. based or U.S. customer or client-facing...SeniorTemporary workFlexible hours- A leading global consultancy is seeking an experienced AI/ML Engineer to lead complex solution developments. You will take ownership... ...and user requirements. Candidates should have over 10 years of experience, strong skills in Python, C#, or R, and knowledge of modern AI/ML...SeniorFlexible hours
- ...Accountabilities 1. Manage strategic,... ...themes. 5. Use insight, analytics and market... ...work. 7. Act as a senior marketing point of... ...• Extensive experience delivering strategic... ...Focuses on the Customer | Demonstrates... ...Communication, Data-Driven Decision Making,...SeniorLocal area
$82.94k - $182.55k
CVS Health is seeking a Senior Manager to lead Customer Strategy & Business Integration, focusing on enhancing customer experience through strategic partnerships and innovative solutions. The role requires 7+ years of experience in strategy or finance and offers a competitive...SeniorRemote jobWork at office- Citizens Bank is seeking an Office of the Customer Quality & Operations Execution Lead to manage customer complaints and enhance service outcomes. This role... ...efficiency. The ideal candidate has over 5 years of experience in customer experience and quality assurance within...SeniorWork at officeRemote work
$96k - $200k
Indeed is seeking a skilled program manager in Providence, RI to oversee multiple complex,... ...ideal candidate has at least 10 years of experience in program management, strong skills in risk... ...a solid understanding of how to leverage AI to enhance program efficiency. In...Senior$46.99k - $112.2k
9005 CVS Pharmacy, Inc. is seeking a Senior Analyst in Woonsocket, RI to support Front Store Merchandising across over 7,000 locations... .... This role focuses on data-informed decisions to enhance customer experience through assortment, pricing, and promotions. The ideal...Senior$144k - $329.1k
...built on a blend of custom-developed methods... ...of generative AI, enabling our clients... ...compiled over years of experience to ensure the... ...for optimal data management and analytics. Conduct... ...into actionable insights for C‑suite... ...delivery of impactful AI‑driven solutions. To...SeniorSummer holidayFlexible hours$80k - $120k
Citizens Bank is seeking a Business Insights Sr Analyst to support strategic decision-making... ...developing procurement strategies, and managing multiple priorities. Candidates should... ...and have at least 5 years of analytical experience. Comprehensive benefits and a competitive...Senior- ...seasoned Regulatory Project Manager who can turn strategy... ...-functional teams and senior leadership to drive... ...meetings are purpose-driven, well-structured, and... ...into actionable business insights. Here’s What You’ll... ...years of progressive experience in the pharmaceutical,...SeniorWork at officeRemote workWork from homeWorldwide
- Husch Blackwell is seeking a Senior Pricing Analyst to support pricing initiatives aligning... ...analyzing financial data, and leveraging AI-powered tools for enhanced pricing... ...should have a relevant degree and extensive experience in pricing analysis. The position allows...SeniorRemote work
- Description The Senior Manager, Fraud & Claims Quality Control (QC) is... ...Data, Reporting & Executive Insights Own and enhance QC reporting... ...decision‑making through data‑driven insights, sound judgment,... ...Qualifications 3+ years of leadership experience, including managing managers...SeniorWork at officeLocal areaMonday to Friday
$92.7k - $185.4k
CVS Health Corporation is hiring a Sr. Quality Engineer in Woonsocket, RI. This remote position involves designing and executing test plans for software applications to identify software problems. The ideal candidate holds a Master's degree in a related field and has a ...SeniorRemote job
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