Software Architect

WHY DEPT®? We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. THE ROLE DEPT® is seeking a highly analytical and technical Architect Software Engineer (Adobe - AJO, AEP, RTCDP) to join our forward-deployed architecture squad in North America. Mapped back to our platform-agnostic Data and Martech Crafts, this role is a hands-on architect seat. You will specialize in real-time streaming pipeline tuning, profile stitching optimization, database-to-platform ingestion modeling, and automated lifecycle program orchestration. You will step directly into complex enterprise environments to audit and optimize identity configurations, resolve database identity collisions, and re-design streaming pipeline rules to ensure high-accuracy profile matching. You will build, test, and stabilize broken multi-channel automated campaigns failing due to complex logical splits or delivery loops, restoring data trust and campaign performance. WHAT YOU'LL DO Optimize Profile & Identity Stitching: Audit and optimize identity namespace configurations, resolve database collisions, and re-design pipeline rules to ensure high-accuracy profile matching. Rationalize Data Ingestion: Optimize multi-system data schemas, refine bulk file-ingestion flows, and construct data-minimization scripts to prevent over-ingestion and lower compute load. Design Federated Queries: Architect zero-copy/federated query strategies that allow marketing activation engines to reference enterprise warehouses without unnecessary data replication. Remediate Broken Journeys: Re-build, test, and stabilize broken multi-channel automated campaigns failing due to complex logical splits, delivery loops, or synchronization gaps. Enforce Safety & Suppression Rules: Build robust audience suppression rules, frequency capping mechanisms, and real-time trigger boundaries to protect the customer experience. Configure Activation Connectors: Build out destination syncs across ad-networks, SMS gateways, and push notification nodes to ensure low-latency delivery. WHAT YOU BRING Data & Campaign Architecture Mastery: 10+ years of software engineering or systems architecture experience focusing on data pipeline engineering, customer database modeling, or marketing automation. Data Ingestion & Activation Fluency: Deep technical command of ETL pipelines, relational database schemas, real-time trigger mechanics, and destination connectors. Required Adobe Experience: Expert, hands-on configuration authority across Adobe Experience Platform (AEP) , Real-Time Customer Data Platform (RT-CDP) , and Adobe Journey Optimizer (AJO) . Direct development experience utilizing AEP Federated Audience Composition (FAC) or zero-copy strategies with enterprise warehouses (e.g., Snowflake, BigQuery). Extensive experience configuring schemas, segmentations, and automated campaigns within Marketo Engage and Adobe Campaign (v7/v8). SME Collaboration: Ability to collaborate closely with analytics engineers to validate campaign-link attribution and tracking. Work Environment: Remote position - TRAVEL EXPECTED WHAT DO WE OFFER? We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package: Healthcare, Dental, and Vision coverage 401k plan, plus matching PTO Paid Company Holidays Parental Leave WE SUPPORT YOU BEING YOU: DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. We are a B Corp-certified company passionate about purpose-driven work . Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. Learn more about DEPT® Learn more about DEPT® diversity, equity, and inclusion efforts The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location , and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $138,000 - $183,000 USD